E107 – Anette Ollerearnshaw: Head of Projects, Facilities & Operations – Royal College of Music

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with James Keisner, Co-Founder of Rivvia, to explore his journey from working in facilities management to building a business that’s reshaping service delivery across the property industry. James shares how his background in FM inspired the creation of Rivvia, the lessons learned transitioning from operations to entrepreneurship, and how innovation, collaboration, and data are driving change across the sector. He also opens up about the challenges of starting a company, building client trust, and leading with purpose in a fast-moving industry. An insightful conversation for anyone interested in leadership, entrepreneurship, and the evolving future of facilities and property management.

14 Loka 55min

Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Daniel Peters, Account Director at CBRE GWS, to explore his inspiring journey from starting as an apprentice to leading major client accounts at one of the world’s largest facilities management providers. Daniel shares how hands-on technical training shaped his approach to leadership, the challenges of managing large-scale client portfolios, and how CBRE GWS is adapting to the evolving demands of facilities management. We also dive into his thoughts on technology, ESG, and the importance of building strong client relationships in today’s FM landscape. A must-listen for anyone looking to grow their career in FM, lead with impact, and understand the future of facilities management.

7 Loka 35min

Season 2 of the Wear Many Hats podcast continues with another fascinating career story. This week, we sit down with Luke O’Reilly, Head of Facilities Management at C. Hoare & Co., the UK’s oldest private bank, founded more than 350 years ago. Luke shares how his career developed from retail security into facilities leadership, and what it means to manage operations within such a historic institution. He reflects on the responsibility of preserving heritage while delivering modern standards, the importance of resilience in leadership, and how teams can thrive in high-pressure environments. This episode offers unique insight into what it takes to lead FM in one of Britain’s most prestigious banks, balancing tradition, innovation, and operational excellence.

30 Syys 46min

Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Andrew Butler, Commercial Director at FigFlex, to explore his journey from growing up in a family property business to helping scale one of the UK’s fastest-growing flex-space providers.Andrew shares how his early career experiences shaped his leadership style, what it takes to drive commercial growth in a competitive market, and how FigFlex is reshaping flexible offices with a customer-first mindset. He also discusses the challenges of expansion, the impact of technology, and the role of ESG in today’s property sector.A must-listen for anyone interested in career growth, leadership, and the future of flexible real estate.

25 Syys 41min

Another great episode of Season 2 of the Wear Many Hats podcast!This time, we sit down with Eleonora Trikalioti, Senior Project Manager at Arkle, to hear her inspiring career journey from the American Army to leading complex projects in the UK property sector.Eleonora reflects on how resilience, adaptability, and international experiences shaped her approach to leadership.She discusses the fast-paced environment at Arkle, managing high-end client projects, and the importance of communication, teamwork, and trust in delivering results.A must-listen for anyone interested in project leadership, career growth, and the evolving property services industry.

23 Syys 41min

Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Amie Booth, Director at Business Cube, to hear her inspiring journey from commission-only sales to leading growth at one of London’s rising property brands. Amie shares what it takes to scale a flex-space portfolio, the importance of building client-first partnerships, and how Business Cube continues to expand its footprint in a competitive market. Packed with career lessons, leadership insights, and the story behind Business Cube’s success, this episode is a must-watch for anyone in property, FM, or flex-space.

16 Syys 37min

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Michal Maruszczak, Associate Director of Regional Facilities Management at Savills, to hear his career journey and the realities of leading FM for one of the UK’s biggest property companies. Michal shares how his career has developed in facilities management, from early beginnings on construction sites to overseeing operations across major regional portfolios. He reflects on the leadership lessons he has learned, the importance of resilience and adaptability, and what it takes to deliver excellence in a complex, high-profile organisation like Savills. An insightful conversation for anyone interested in facilities management, leadership, and the evolving property industry.

11 Syys 36min