Ep. 20: Service Design at Department of Veterans Affairs with Clarice Chan
#shifthappens in the Digital Workplace Podcast11 Nov 2020

Ep. 20: Service Design at Department of Veterans Affairs with Clarice Chan

After careful consideration on whether she was living her “best product market fit,” Clarice Chan transitioned from a successful career at Microsoft to working as a Presidential Innovation Fellow at the Department of Veterans Affairs where she made an incredible impact to how Veterans communicate with the department.

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