Strengthening service delivery processes in Kampala

"How can the interest and the commitment of those in charge of this city be galvanised, so that they see service delivery as important as an end in itself? For me, we need first to mobilise citizens." People living and working informally are often the most affected by shortfalls in service provision, impacting their access to education, healthcare, markets, sanitation, roads and more. In this episode, ACRC researchers Badru Bukenya and Buyana Kareem join Junior Alves Sebbanja for a conversat...