Episode 39 - What's the 1 thing the world needs right now?

The hidden rules of office politics influence workplace decisions, relationships, communication, and leadership credibility. Episode 842 explains how leaders can recognize informal power, understand w...

30 Syys 11min

The Greed That Kills Your Team explores how organizational greed, excessive workloads, constant demands, and overreliance on high performers can damage workplace culture and drive great employees away...

29 Syys 10min

Building a people first culture requires leaders to listen, remove unnecessary workplace frustration, recognize great work, protect good employees, and maintain consistent standards. This episode expl...

28 Syys 11min

Creating memorable micro-moments means paying attention to the small, personalized details customers and employees remember long after an interaction ends. This episode explains how leaders can use ho...

27 Syys 10min

Managing the Invisible Energy explores how internal communication, preparation, and team alignment directly shape the customer experience. Great leadership begins behind the scenes, where teams get al...

26 Syys 11min

Episode 837 of The 7 Minute Leadership Podcast explains how leaders can identify recurring organizational problems and turn them into repeatable systems. Learn how better processes, checklists, traini...

25 Syys 10min

Episode 836 explains how leaders can improve hospitality and customer service training with little to no training budget. Learn five practical strategies for building better customer experiences throu...

24 Syys 10min

H.B. Reese turned a basement candy operation into a business that eventually became part of the Hershey empire. This episode explores what his story teaches leaders about recognizing overlooked opport...

23 Syys 10min