Episode 298 - The Clock is Ticking: How Long You Really Have to Impress a Customer

Episode 298 - The Clock is Ticking: How Long You Really Have to Impress a Customer

This episode explores the average customer interaction time across four industries and highlights how leaders must train their teams to make the most of every minute. It’s a powerful reminder that first impressions are formed fast—and they last.

Host: Paul Falavolito

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Episode 854 - You Showed Up. So What?

Episode 854 - You Showed Up. So What?

Episode 854 explores why effective leadership requires active engagement, situational awareness, intentional involvement, and follow-through. Learn how leaders can move beyond simply showing up and ma...

12 Loka 10min

Episode 853 - The Blueprint for Onboarding New Employees

Episode 853 - The Blueprint for Onboarding New Employees

The Blueprint for Onboarding New Employees explains how leaders can create an employee onboarding process built around culture, clear standards, practical training, coaching, and consistent follow-up....

11 Loka 11min

Episode 852 - The Man Who Reimagined Las Vegas: Leadership Lessons from Steve Wynn

Episode 852 - The Man Who Reimagined Las Vegas: Leadership Lessons from Steve Wynn

Explore leadership lessons from Las Vegas hotel tycoon Steve Wynn, including business innovation, the TYOH marketing story, customer experience, employee development, and executive accountability. Dis...

10 Loka 11min

Episode 851 - Every Shift. Every Week. Every Month.

Episode 851 - Every Shift. Every Week. Every Month.

Learn a simple leadership operating rhythm built around what managers should do every shift, once a week, and once a month. This episode provides a practical system for improving accountability, emplo...

9 Loka 11min

Episode 850 - The Woman Behind The Farm: Margaret Rudkin's Quiet Empire

Episode 850 - The Woman Behind The Farm: Margaret Rudkin's Quiet Empire

Margaret Rudkin turned a homemade loaf of bread into Pepperidge Farm, one of America’s most recognizable food brands. Episode 850 explores how her vision, product standards, curiosity, and persistence...

8 Loka 9min

Episode 849 - Turning Big Problems Into Fuel

Episode 849 - Turning Big Problems Into Fuel

Turning big problems into fuel is a leadership skill that transforms pressure, setbacks and organizational challenges into action. This episode explains how leaders can use difficult moments to streng...

7 Loka 10min

Episode 848 - Why We Make Bad Choices

Episode 848 - Why We Make Bad Choices

Why do leaders make bad decisions even when they have experience and good intentions? This episode explores the psychology behind bad choices, including confirmation bias, sunk costs, emotional decisi...

6 Loka 10min

Episode 847 - Master What You Can, Release the Rest

Episode 847 - Master What You Can, Release the Rest

Episode 847 of The 7 Minute Leadership Podcast explores how leaders can focus their energy on the decisions, behaviors, standards and actions they can directly influence. Learn how releasing uncontrol...

5 Loka 10min

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