Service Request #2: Why Is This Red Light So Damn Long?
99% Invisible24 Maalis

Service Request #2: Why Is This Red Light So Damn Long?

What the world's most advanced traffic system can—and can't—do for the city that invented gridlock.

What infrastructure mystery keeps you up at night? Submit your Service Request by recording a voice memo with your question and emailing it to servicerequest@99pi.org.

Service Request is a production of 99% Invisible and Campside Media.

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