Episode 166: Human Potential with Jason P. Carroll of Aptive Index

What if the resume — that document we've built our entire hiring process around — is the wrong place to start? Jason P. Carroll makes a compelling case that it is. Drawing on research from the 1980s and 90s, he points out that prior skills, experience, and formal education have almost zero predictive value for success in a new role. Add AI-generated resumes to that picture, and the traditional hiring process starts to look like a relic. Jason's company, Aptive Index, approaches the problem differently. Rather than measuring what someone has done, it measures what drives them — motivators, emotional resonance, internal activation, cognitive style. The platform pairs that psychometric data with Aria, a behavioral AI that knows your team's profiles and can guide everything from hiring decisions to conflict resolution to job description writing. The conversation takes some unexpected turns. Jason shares stories of clients using Aria as a personal growth tool — including two CEOs who credited it with saving their marriages. He talks about a CEO forum where Aria identified, in real time, that one member felt like an outsider in the group — and was right. And he opens up about a B2C mental health companion product he's developing but hasn't launched yet, and why he's looking for the right co-founder to help bring it to life. Running through all of it is a theme that fits squarely in the Coffee and Change ethos: self-awareness as the foundation for change — in how we hire, how we lead, how we relate to the people around us, and ultimately how we understand ourselves. Curious what Aptive Index would reveal about you? Jason has set up a dedicated link for Coffee and Change listeners to take the assessment and get a preview of Aria: https://assessment.aptiveindex.com/s/sH5bgSZVQVy0 The assessment takes about ten minutes. At the end, you'll get a preview of Aria and the chance to ask her a few questions based on your results. Connect with Jason Aptive Index: aptiveindex.com B2C / Mental Health Companion (coming soon): aria.com — Jason is actively looking for a co-founder with B2C experience. If that's you, reach out.