The Strategy and Leadership Podcast with Anthony C. Taylor22 Syys

Former Walmart VP Keith Wyche: The 4 R's That Decide Whether Change Stick

Keith Wyche has spent his career inside companies in the middle of a transformation. He was at AT&T before the 1984 breakup, at IBM during its shift to services, at Pitney Bowes looking for life beyond mailing, and at Walmart as it moved from brick and mortar to e-commerce. He was also President of Cub Foods and ACME Markets for SuperValu, and he now serves as an independent director on the board of Brink's. In this episode, Keith explains the 4 R's he uses to drive change: relevance, readiness, responsiveness, and robustness. He tells the story of growing a grocery chain with no grocery background by tailoring 15% of each store to its community. He also describes the Sears story he used to get long-tenured Walmart teams behind e-commerce, and he shares his equation for trust: character × competency × consistency. His new book is Uncommon Leadership. CONNECT WITH KEITH Website: keithwyche.com Instagram: @therealkeithwyche Book: Uncommon Leadership, available at Amazon, Barnes & Noble, Walmart, and wherever books are sold WORK WITH ANTHONY Anthony Taylor facilitates strategic planning and alignment sessions with leadership teams, and speaks at conferences and events as a keynote speaker, trainer, and working-session facilitator on strategy and leadership. Contact: smestrategy.net/contact LinkedIn: linkedin.com/in/anthonyctaylor604 #Leadership #ChangeManagement #Walmart #BoardGovernance #StrategyAndLeadership

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Michael Dell Put a Glass Wall Between Himself and His COO. Here's Why It Worked

Nate Bennett has spent twenty years studying the COO role. His book Riding Shotgun: The Role of the COO, co-written with Stephen Miles, is now in its third edition from Stanford Business Books. In thi...

16 Loka 26min

How to Scale a Service Business to 2,500 People | Jim Weiss | Strategy & Leadership Podcast

Jim Weiss built Real Chemistry from one person to 2,500 employees by refusing to do marketing work that didn't move a number the client's CEO cared about. Media impressions were never the measure. Pat...

7 Loka 25min

AI Everywhere, Strategy Nowhere (with Former Accenture Leader John Rudd)

Eighty percent of your people using Copilot does not make you an AI company. In a lot of mid-market organizations it means AI is everywhere and strategy is nowhere. John Rudd built SolutionsIQ into No...

1 Loka 29min

KEH Camera's CEO on Why He "Reports" to His Own Board

Glenn Kaufman runs KEH Camera, North America's largest pre-owned camera and video equipment reseller, founded D Cubed Group, and previously chaired the Finance Committee on the board of Red Robin Gour...

10 Syys 25min

He Led 4,500 Engineers Through the Dell-EMC Merger. Now He Runs the Company Behind the Jet Card

Alan Walsh is President of Sentient Jet, the company that invented the private jet card. Before that, he spent 20+ years at Dell and EMC, including leading the 4,500-person Global Support Center team ...

1 Syys 24min

Why Franchisees Quit the Idea, Not the Brand: Ex-Tropical Smoothie CEO Mike Rotondo

Most franchise CEOs chase the wrong number. Mike Rotondo — who's led Tropical Smoothie Cafe, Edible Arrangements, and Altitude Trampoline Parks, and now runs pet care franchise Skiptown — explains why...

20 Elo 21min

The Apple Store Architect on Hiring Baristas, Killing Commissions, and Inventing the Genius Bar

Ron Johnson built the Apple Store from scratch. He was also CEO of JCPenney and led the design-for-all era at Target. In this episode of the Strategy and Leadership Podcast, he walks Anthony Taylor th...

6 Elo 25min