131. Friction Fixing: How to Use Obstacles to Your Advantage

131. Friction Fixing: How to Use Obstacles to Your Advantage

Friction — that’s Professor Huggy Rao’s metaphor for the forces that hamper workplace efficiency. But as he says, some friction can be helpful — if you know how to use it.

In his book, The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, Rao and coauthor Robert I. Sutton explore how operational obstacles show up in the workplace and, more importantly, what we can do about them. Through what Rao calls “friction fixing,” leaders can “take out the bad friction to make the right things easy to do [and] put in good friction to make the wrong things harder [to do].”

As Rao discusses with host Matt Abrahams on this episode of Think Fast, Talk Smart, leaders can eliminate bad friction through good communication. “Communication matters a lot,” he says. “The simple rule is, make sure a 10-year-old can understand it on the first try.”


Episode Reference Links:


Connect:


********
Thank you to our sponsors.
These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(337)

331. Matchmaker Mindset: How to Make Yourself Memorable in Any Conversation

331. Matchmaker Mindset: How to Make Yourself Memorable in Any Conversation

“Boredom is just the enemy of conversation.” Small talk doesn’t have to be boring. For matchmaker and dating coach Rachel Greenwald, better conversations start with a little preparation and a willingn...

12 Loka 24min

330. Quick Thinks: A CLEAR Way Through Conflict

330. Quick Thinks: A CLEAR Way Through Conflict

“Conflicts in relationships might be unpleasant, but they aren’t inherently bad. In fact, they’re essential.”Conflict rarely gives us time to prepare. A sharp comment, unexpected criticism, or sudden ...

8 Loka 15min

329. Your Brand is Your Promise: The 4 C’s for Better Communication

329. Your Brand is Your Promise: The 4 C’s for Better Communication

“A brand is a promise, and a great brand is a promise well kept.”What does it take to build something people believe in? For Daniel Lubetzky, social entrepreneur and KIND Snacks founder, it starts wit...

5 Loka 24min

328. Ask Matt Anything: Don’t Let Your Communication Fizzle at the Finish

328. Ask Matt Anything: Don’t Let Your Communication Fizzle at the Finish

“How you end something often can be as important, if not more important, than how you start.”What’s the best way to wrap up a presentation? How do you stop yourself from repeating the same point? And ...

1 Loka 18min

327. The Human Reset: Reclaiming Authenticity in the Age of AI

327. The Human Reset: Reclaiming Authenticity in the Age of AI

“Our imperfections reveal that we’re human.”As AI makes it easier to polish our words, how do we prove that our communication is actually our own? For Matt Abrahams, the answer isn’t to avoid AI, but ...

28 Syys 25min

326. Rethinks: The Secrets to Getting the Information You Need from AI

326. Rethinks: The Secrets to Getting the Information You Need from AI

“Most teams leave the vast majority of their innovation potential on the table.”If you treat artificial intelligence like an oracle, you’ll likely be disappointed. But treat it like a teammate, and Je...

24 Syys 25min

325. Message Market Fit: Turning Great Ideas Into Communication That Lands

325. Message Market Fit: Turning Great Ideas Into Communication That Lands

“No one cares about us, our company, our products. We have to make them care, and for that, we need the right words.”Great work doesn’t always speak for itself. For communication strategist and author...

21 Syys 19min

324. Rethinks: Defining Where We Want AI To Take Us

324. Rethinks: Defining Where We Want AI To Take Us

“If you're worried that a ChatGPT type tool can replace you, you need to [ask]: Why am I communicating? What am I trying to say? Am I being authentic?”Artificial intelligence can now do a lot of thing...

17 Syys 23min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
vallattomat
psykopodiaa-podcast
mimmit-sijoittaa
rss-rahapodi
ostan-asuntoja-podcast
rss-rahamania
rss-oivalluksia-rahasta-elamasta
hyva-paha-johtaminen
rss-hereilla
rss-laakispodi
pomojen-suusta
rss-alanvaihtajat
rss-startup-ministerio
rahapuhetta
rss-paasipodi
oppimisen-psykologia
sijoituspodi
rss-ammattipodcast
rss-kaupan-tila