Insights and Innovation: Purple Cloud's Evolution in Retail Communication
Chapters:0:00 - 1:13: Introduction & Welcome1:14 - 2:42: Building Purple Cloud: A Focus on Customers2:43 - 3:59: Scaling vs. Customer Needs4:00 - 8:09: From Chat to Call Tracking8:10 - 9:07: Inside the Mind of a Coder9:08 - 11:43: Purple Cloud’s Integrated Approach11:44 - 13:33: Call Tracking Accuracy13:34 - 14:28: Customer Education14:29 - 17:48: Purple Cloud & VoIP17:49 - 23:44: Data for Sales Teams23:45 - 27:05: Navigating Trends: Purple Cloud & AI27:06 - 30:36: AI over Time30:37 - 34:47: AI's Potential for Societal Impact 34:48 - 37:00: Closing Remarks Podcast website: https://160.fm/ Connect with Josh:Purple Cloud: http://www.purplecloud.com/LinkedIn: linkedin.com/in/shatkinmargolis Connect with Jill:LinkedIn: www.linkedin.com/in/jill-berkowitz 160 Characters is powered by Clerk Chat.
8 Joulu 202337min
Unraveling 5G & AI's Incredible Impact, with Pete Bernard
Chapters:0:00 Meet Jill and her guest, Pete Bernard0:33 Pete's Career & Background4:24 Testing & Learning - The Fail Fast Mindset6:24 Nostalgic Moments in Tech8:09 Significant Tech Milestones11:52 Tech Innovations in Business & Strategy16:19 5G & The Duality of Tech21:15 AI's Real-World Impact30:00 Environmental Resources & Tech34:46 How to Connect with Pete Bernard Podcast website: https://160.fm/ Connect with Pete:Pete Bernard: https://www.edgecelsior.com/LinkedIn: https://www.linkedin.com/in/bernardpete/YouTube: https://www.youtube.com/@UCiBqCGCRnq6gJA2y4MVkM9gTikTok: https://www.tiktok.com/@UCiBqCGCRnq6gJA2y4MVkM9g Connect with Jill:LinkedIn: www.linkedin.com/in/jill-berkowitz 160 Characters is powered by Clerk Chat.
2 Marras 202337min
Revolutionizing Telecom with Alexander Haque: Messaging Innovation and Security with Clerk Chat
Join us as we sit down with Alexander Haque to unpack the fascinating journey of Clerk Chat and its remarkable impact on the telecom sector. Whether you're a tech enthusiast, an entrepreneur, or simply curious about the future of communication, this episode promises to be an enlightening and engaging exploration of innovation and security in the digital age.➟ Alex Haque's Common Thread of Tech & Innovation: Alex shares his background, centered around his fascination for technology, which started at a young age. This passion led him to his current venture: Clerk Chat, a modern-day telco. ➟ The Future of Communication: Clerk Chat enables businesses to seamlessly communicate across various channels. Alex emphasizes the unique approach of owning the communication stack, including building a mobile network, which sets Clerk apart from other companies in the industry. ➟ Origin Story & How Clerk has Changed: Alex shares the inspirational story behind the inception of Clerk Chat, challenges he and his co-founders have faced, and pivotal moments that paved the way for their success.➟ Corporate vs. Startup Mentalities: Learn more about Silicon Valley. Alex shares his philosophy on people over process.➟ Automation, AI, & Data Security: We just couldn't skip the buzzwords. Alex introduces a feature called "workflows" which enables businesses to automate SMS and related functionalities. He also emphasizes the value of maintaining a balance between automation and human interaction. Additionally, Alex discusses the importance of rising to the challenge of data security, privacy, and compliance. Catch us on Social:Alex Haque ↴Twitter: @AlexanderHaqueLinkedIn: https://www.linkedin.com/in/alexanderhaqueClerk Chat ↴WebsiteTwitter: @clerkchatLinkedIn: https://www.linkedin.com/company/clerk-chat/Jill Berkowitz ↴LinkedIn: https://www.linkedin.com/in/jill-berkowitzThreads: jill.berko Twitter: @JLBerko
21 Elo 202332min
