Customer Web Portals: A Critical Element for an Excellent Customer Experience
A smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Client portals are critical in giving customers the optimal mix of self-help and personal touch. Liz Hill, Manager - Client Services Group at PriMedia, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss customer expectations, some key portal features, implementation steps and some exciting new enhancements. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware
24 Maalis 202220min
Cybersecurity Risk Management In An Ever-Changing Environment
Cybersecurity attacks are rampant, with more and more businesses being hit every day. Companies need to protect themselves, and understanding the vulnerabilities is a great place to start. ADD Systems' Andy Katsigiannis, Director of IT & Customer Support, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the importance of Cybersecurity for every company, as well as some key steps to take to mitigate the risks. Register for the Webinar with Fuels Market News HERE. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware
15 Helmi 202210min
