Payment Technology Red Flags & Hot Topics with Qualpay

Payment Technology Red Flags & Hot Topics with Qualpay

Marci Gagnon, Vice President of Strategic Alliances, and Jon Gilbert, Director of Ecommerce and Partner Development for Qualpay, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: what companies should look for on their merchant statements in terms of hidden fees; why customer service is so important in the payment processing space; what upgrading your payment technology entails; the red flags that your current technology is out of date; payment hot topics for the upcoming winter heating season; what companies can do to help with chargebacks; how commodity prices impact fuel marketers; and much more!


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Jaksot(40)

AI: Evolving Expectations For Uses & Best Practices

AI: Evolving Expectations For Uses & Best Practices

In the latest ADDcast, Steve Gent, New England Account Manager at ADD Systems, discusses the past, present, and future of artificial intelligence (AI). He starts with the meaning and history of AI and then mentions present applications of how AI is used. Steve also explains the ways AI affects and can potentially improve the energy and c-store industries. CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠⁠

26 Syys 202423min

Going Mobile With the AUG Raven Committee

Going Mobile With the AUG Raven Committee

In the latest episode of ADDcast, Scott Tucker, Operations Process Manager at Paraco Gas and Chair of the ADD User Group Raven/Delivery Committee, discusses Paraco Gas' longstanding partnership with ADD Systems. Highlighting his role within the AUG, Tucker shares the benefits of collaborating with peers to prioritize software enhancements and address industry challenges. He encourages other users to join the committee for valuable insights and knowledge sharing. CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠⁠

16 Heinä 202417min

Announcing The 2026 BTC

Announcing The 2026 BTC

In the latest episode of ADDcast, we discuss the 2026 BTC with Paul Borneman from Island Energy and Amy Katsigiannis from ADD Systems. Paul discusses the benefits he found from the 2023 BTC, and Amy explains the process of making the BTC successful. The 2026 BTC promises informative educational sessions, new product announcements, countless opportunities for professional growth, and relationship-building, all in a family-friendly environment. Learn more about the 2026 BTC here: https://www.addsys.com/btc/ CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠⁠

27 Kesä 202426min

An In-Depth Look into Software Upgrades

An In-Depth Look into Software Upgrades

Steve Tymikiw, ADD Systems' Customer Support Manager, discusses the importance of annual software upgrades, using a test database, and scheduling during less busy times. Steve explains that thorough preparation and collaboration with project managers, especially for first-time upgraders, is key to a successful implementation. CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠⁠

28 Touko 20248min

Moving Forward With The ADD User Group in 2024

Moving Forward With The ADD User Group in 2024

Megan Carr, Director of Field Ops Support Team at Paraco Gas, and Justin Bolus, Wholesale Fuel Director at Bumgarner Oil, unpack the ADD User Group (AUG) in this latest ADDcast. They discuss the AUG's mission to foster collaboration, problem-solving, and innovation among end-users. Megan provides a glimpse into the AUG’s upcoming initiatives, including the launch of a comprehensive quarterly newsletter and how user group enhancments factor into strategic roadmap discussions. Justin details the importance of narrowing down specific areas of interest or departmental needs when considering joining the AUG committees, advocating for quality over quantity in involvement. Learn more about the ADD User Group at: https://www.addsys.com/services/add-user-group/ CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠⁠

22 Huhti 202414min

How To Prepare For Implementation Success

How To Prepare For Implementation Success

Lisa Stearns, Manager of Retail Implementations at ADD Systems, outlines the ADD Systems implementation process by offering a comprehensive overview full of invaluable insights, from initial planning to post-implementation support. Lisa emphasizes the significance of communication, adaptability, and collaboration between ADD Systems and clients. CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠

23 Helmi 202416min

ADD Systems' 2024 Outlook, The Emergence of AI & ADD User Group Updates

ADD Systems' 2024 Outlook, The Emergence of AI & ADD User Group Updates

ADD Systems’ President Bruce Bott & Senior Vice President / COO Rob Culbertson recap ADD’s 2023 product enhancements & highlights; outline the challenges and opportunities that our industries could face in the coming year; the impact that AI might have on the industry; why face-to-face time with our customers is so important; and the ADD User Group's accomplishments throughout 2023 plus what members can look forward to this year. CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠⁠

9 Tammi 202421min

Giving Back With ADD Cares

Giving Back With ADD Cares

ADD Systems Director of Human Resources, Allyson Wright, and Amy Katsigiannis, BTC and Special Projects Coordinator, join us to discuss the ADD Cares initiative, the fundraising efforts that it includes, and outlining the 2023 Pajama Program plans. CONNECT WITH ADD SYSTEMS ADD Systems: ⁠⁠⁠⁠⁠⁠https://addsys.com⁠⁠⁠⁠⁠⁠ LinkedIn: ⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/add-systems⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠https://www.facebook.com/ADDSystemsSoftware⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠https://www.instagram.com/addsystems⁠⁠⁠⁠⁠⁠ Twitter / X: ⁠⁠⁠⁠⁠⁠https://twitter.com/add_systems⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠https://www.youtube.com/user/ADDSystemsSoftware⁠⁠

5 Joulu 20236min