Taking Advantage of Current Industry Trends

Marci Gagnon, Vice President of Strategic Alliances, and Jon Gilbert, Director of Ecommerce and Partner Development for Qualpay, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: what companies should look for on their merchant statements in terms of hidden fees; why customer service is so important in the payment processing space; what upgrading your payment technology entails; the red flags that your current technology is out of date; payment hot topics for the upcoming winter heating season; what companies can do to help with chargebacks; how commodity prices impact fuel marketers; and much more! CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

29 Elo 202226min

Rob Fawcett, Founder & President of Tiger Payment Solutions, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the competitive credit card processing market; the critical issues confronting the heating oil & propane businesses in today's environment; and Tiger Link, an efficiency tool designed to simplify the process of taking a payment, which in turn results in a better customer experience. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

22 Heinä 202215min

Brian Kelly, Print Account Manager at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDCast, to discuss how the printing services industry has evolved over the last few decades; fuel-industry specific trends; how often organizations should evaluate their print needs and spend; and how the Print Services Offering at ADD Systems can help make ADD clients more successful. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

20 Kesä 20226min

Shelley Fredericks of Fredericks Fuel and Amy Katsigiannis, BTC and Special Projects Coordinator at ADD Systems, join Brian Cohen, ADD Systems Multimedia specialist and host of ADDCast, to discuss the importance of the BTC and what to expect at the 2023 event! To learn more and to register for the 2023 BTC, please visit: addsys.com/btc

6 Touko 202214min

Phil LaRochelle, Manager Business Applications, Dead River Company as well as President of the ADD User Group, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the value that the AUG brings to ADD clients; the dialog that occurs between the AUG and the ADD team to help drive and prioritize product development; the importance of the monthly Best Practice Calls; opportunities for leadership roles within the group; as well as preview this year’s AUG Annual Meeting, which takes place virtually on Tuesday, May 17th, 2022. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

27 Huhti 202224min

A smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Client portals are critical in giving customers the optimal mix of self-help and personal touch. Liz Hill, Manager - Client Services Group at PriMedia, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss customer expectations, some key portal features, implementation steps and some exciting new enhancements. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

24 Maalis 202220min

Cybersecurity attacks are rampant, with more and more businesses being hit every day. Companies need to protect themselves, and understanding the vulnerabilities is a great place to start. ADD Systems' Andy Katsigiannis, Director of IT & Customer Support, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the importance of Cybersecurity for every company, as well as some key steps to take to mitigate the risks. Register for the Webinar with Fuels Market News HERE. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

15 Helmi 202210min

ADD Systems’ President Bruce C. Bott and Senior Vice President and COO, Rob Culbertson sit down with Multimedia Specialist and host of ADDcast, Brian Cohen to review the last year and discuss plans for 2022. Bruce and Rob reflect on elements like what they’ve learned from managing a transition to flexible work from home formats, and how ADD continues to prioritize strong client relationships even with limited opportunities for travel. They also give insight into product development direction, their approach to staying ahead of evolving technology so they can better serve ADD clients, and tease the 50th anniversary celebration that will take place at the Business Tech Conference in 2023. CONNECT WITH ADD SYSTEMS ADD Systems: https://addsys.com LinkedIn: https://www.linkedin.com/company/add-systems Facebook: https://www.facebook.com/ADDSystemsSoftware Instagram: https://www.instagram.com/addsystems Twitter: https://twitter.com/add_systems YouTube: https://www.youtube.com/user/ADDSystemsSoftware

13 Tammi 202217min