The Process Hierarchy Dilemma – Functional vs. End-to-End Mapping

The Process Hierarchy Dilemma – Functional vs. End-to-End Mapping

Is your process hierarchy helping or hurting your organization? In this thought-provoking episode, Caspar and Russell go deep into one of the most debated BPM topics—structuring process repositories. With no guest this time, it’s back to the dynamic duo tackling a pet peeve of process architects worldwide: the messy mix of functional and end-to-end process hierarchies.

🚀 Key Takeaways:

1️⃣ The Great Divide – Functional decomposition structures are great for modelers, while end-to-end views are crucial for business users. Mixing them creates confusion.

2️⃣ Best Practices or Worst Practices? – Many companies blindly adopt frameworks (SAP, APQC) without understanding their flaws.

3️⃣ Ownership Matters – Who owns an end-to-end process? It’s not always the function that executes it but the one that controls it.

4️⃣ The Map is Not the Territory – Process maps should serve as navigation tools, not rigid representations of architecture.

5️⃣ Time to Rethink Organizations? – Should businesses be structured around their processes instead of outdated hierarchies? A future podcast topic in the making!

🔊 Tune in to hear the debate, the laughs, and a few lighthearted disagreements! And if you know an expert on organizational structures and process alignment, we want to hear from you!

We hope you enjoy our BPM Podcast.
Subscribe and stay tuned for more.
Please send us your comments and questions to
questions@bpm360podcast.com

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