Patient Charter

Patient Charter

People interacting with healthcare services must be treated with respect. They must have equal, timely and appropriate access to optimal treatments and care, as outlined by national and international guidelines. Equally, that respect must be reciprocated to healthcare professionals.

People must understand all communication at the point of discussion, explained clearly and in an understandable format. Healthcare professionals should validate patient understanding to foster a relationship where the patient should always feel at ease to ask any questions about their situation.

It is also vital that patients feel engaged with their various health teams. This leads to patients and their families having optimal confidence in their treatment and care.

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Jaksot(62)

From Symptoms to Solutions: Managing Heart Failure in Primary Care | Heart Failure Unfiltered

From Symptoms to Solutions: Managing Heart Failure in Primary Care | Heart Failure Unfiltered

🔗 Visit: www.pumpingmarvellous.org💬 Peer support, search "Help for Hearts" on Facebook and apply to join💛 Donate £5 today and help someone feel less aloneCorinne was told she had the heart of an 87...

14 Loka 30min

The Primary Care Moment That Changes Everything | Heart Failure Unfiltered

The Primary Care Moment That Changes Everything | Heart Failure Unfiltered

🔗 Visit: www.pumpingmarvellous.org💬 Peer support, search "Help for Hearts" on Facebook and apply to join💛 Donate £5 today and help someone feel less aloneCorinne's fitness hid her heart failure. Ka...

7 Loka 21min

Can You Live Well With Heart Failure? | Heart Failure Unfiltered

Can You Live Well With Heart Failure? | Heart Failure Unfiltered

Sarah-Jane was diagnosed at 28 and is a heart failure nurse now. Corinne was heading towards a transplant conversation three years ago and is stable on the same medication. So what does getting your l...

30 Syys 34min

Three 10Ks a Week, Then I Couldn't Walk Up the Stairs | Heart Failure Unfiltered

Three 10Ks a Week, Then I Couldn't Walk Up the Stairs | Heart Failure Unfiltered

🔗 Visit: www.pumpingmarvellous.org💬 Peer support, search "Help for Hearts" on Facebook and apply to join💛 Donate £5 today and help someone feel less aloneIn the first episode of a three-part series...

30 Syys 30min

They Told Me It Was All in My Head | Heart Failure Unfiltered

They Told Me It Was All in My Head | Heart Failure Unfiltered

Katie spent over a year on antidepressants and diazepam. She had two blood clots in her lungs, one in her left ventricle, and failing kidneys and liver. So what does it take to be believed?In this thi...

23 Syys 39min

Nobody Tells You What Happens Next | Heart Failure Unfiltered

Nobody Tells You What Happens Next | Heart Failure Unfiltered

Donna was told she had heart failure on a Thursday. On the Friday she was back running her shop. So what happens once everybody decides the emergency is over?In this second episode of a four-part seri...

16 Syys 41min

It Wasn't a Chest Infection... It Was Heart Failure | Heart Failure Unfiltered

It Wasn't a Chest Infection... It Was Heart Failure | Heart Failure Unfiltered

Katie went back to her GP every month for 15 months. Danny had 16 appointments in a year and nobody checked his blood pressure once. So why does heart failure take so long to spot?In this first episod...

9 Syys 38min

Heart Failure Unfiltered | We Got Dad Back... But Nothing Went Back to Normal

Heart Failure Unfiltered | We Got Dad Back... But Nothing Went Back to Normal

Getting the diagnosis is only the beginning. So what happens to a family once the crisis passes and heart failure just... stays?In this second episode of a two-part series, Nick Hartshorn-Evans - foun...

2 Syys 38min

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