Ep. 101: Scaling Smarter: How MSPs Can Leverage AI, Security, and Strategic Partnerships

The business technology landscape is rapidly evolving, but not in the ways many expected. Rather than returning to "normalcy" following the COVID-19 pandemic, organizations face new challenges in a more complex environment accelerated by digital transformation. Jon Reed, Co-Founder of diginomica, offers a unique perspective on responsible AI implementation, the gap between vendor hype and practical reality, and the importance of education in successful AI deployments.

5 Joulu 202444min

One of the key challenges in AI adoption is overcoming resistance rooted in misconceptions about what AI is and how it works. Daniel Larsson, Senior Architect at Cristie Nordic, highlights the importance of education in the AI adoption process. By demystifying AI and explaining its limitations as well as its capabilities, organizations can help employees feel more comfortable with the technology and understand its potential benefits.

21 Marras 202427min

How can we overcome the stigma that when one uses AI, it means they didn’t put any thought into their task? By understanding AI's strengths and limitations, we can create a distinction that the future of AI is not about automation, but collaboration. Maarten Eekels, Global Solution Director for Data & AI at Rapid Circle and Microsoft MVP & Regional Director shares his insights on adopting generative AI in businesses. He also explores innovative use cases, from AI-powered conference ho...

7 Marras 202433min

Empowering women in technology through education, mentorship, and networking—this is the mission of Christine Bongard, the co-founder and CEO of the WIT Network, a global non-profit organization dedicated on providing professional development, technology training, and leadership development for women. In this #shifthappens episode, we explore the impact of AI in the technology industry, addressing both the opportunities and challenges AI presents for diversity, equity, and inclusion.

24 Loka 202435min

Portugal is experiencing a cultural and digital shift with the bring-your-own-AI trend spanning across generations. According to the 2024 Work Trend Index Annual Report from Microsoft and LinkedIn, 85% of Gen Z employees and 73% of boomers are already bringing their AI skills and knowledge to the workplace. Andrés Ortolá, General Manager of Microsoft Portugal, shares his insights on AI's potential to digitally transform traditional industries like education, healthcare, and justice, as well a...

10 Loka 202432min

According to the Microsoft Work Trend Index, 88% of knowledge workers in Vietnam use generative AI, higher than the global average of 75%. Vietnam has long been known for its young, open-minded, and tech-savvy population. Tram Nguyen, General Director of Microsoft Vietnam, shares fascinating insights into how the country is now taking giant leaps in technology adoption, particularly in AI innovation.

26 Syys 202445min

The rapid advancement of artificial intelligence (AI) is transforming the global business landscape, and Australia and New Zealand are no exception. In this episode of the #shifthappens podcast, Chandima Kulathilake, Account Technology Strategist for Microsoft ANZ Public Sector, shared valuable insights on AI adoption trends, challenges, and opportunities in the region. He emphasized that successful AI implementation depends on factors such as digital skilling, maturity, and the availability ...

12 Syys 202427min

Artificial intelligence (AI) is no longer a futuristic concept but a transformative tool reshaping industries and revolutionizing the way we live, learn, and work. In this episode of #shifthappens Alex Pearce, a Microsoft MVP and a Chief Strategist for Microsoft and Education at Softcat, shares insights on leveraging Microsoft's Copilot capabilities to maximize investments and drive innovation in education, healthcare, and the workplace.

29 Elo 202435min