Lee Zuckett on the Customer Care Framework
.NET Rocks!3 Maalis 2009

Lee Zuckett on the Customer Care Framework

Lee Zuckett from Microsoft talks about the Microsoft Customer Care Framework, which helps companies create valuable customer relationships by improving the customer experience across all interaction channels -phone, e-mail, chat, and web-bringing together disparate information from different applications into one view, without having to re-enter the same information.

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Dan Appleman

Dan Appleman

This, our second show was recorded live from the Microsoft Offices in Waltham, MA at the montly meeting of the .NET User Group of Greater Boston. Carl and Mark interview Daniel Appleman of Desaware, Inc. Dan shares his insights into .NET and offers advice to shops looking at moving to .NET. Topics include Interop, obfuscators, assemblies and memory, performance, C# vs VB.NET, State Machines, and more.Support this podcast at — https://redcircle.com/net-rocks/donations

9 Syys 200251min

Pat Hynds

Pat Hynds

Look out! Its .NET Rocks! In this, the premiere episode, Carl interviews Pat Hynds from Critical Sites, a Sun Partner, IBM Partner, and Microsoft Partner. He shares his insights into .NET and provides real world stories of development in J2EE and Visual Studio.NET, and compares the results.Support this podcast at — https://redcircle.com/net-rocks/donations

30 Elo 200248min