Art of Procurement12 Touko 2025

802: A Journey of Continuous Transformation at IKEA W/ Joel Andersson

"In a transformation, make your good examples in the beginning, where you think you will make a difference." - Joel Andersson, Process development and digitalization project leader - indirect procurement, IKEA

Building a mature indirect procurement function that's strategically aligned with the rest of the business is a journey filled with problem-solving, stakeholder relationships, and continuous learning. It requires a 'thinking-on-your-feet' approach and a willingness to adapt as the business and its priorities evolve.

For IKEA, this transformation began about five years ago when they moved from a self-organized approach to a centralized, strategic function that drives measurable value beyond just cost savings.

In this episode of Art of Procurement, Philip Ideson speaks with Joel Andersson, Process development and digitalization project leader - indirect procurement at IKEA, about the company's indirect procurement transformation journey.

Joel shares insights on how his team built credibility through early wins, implemented foundational technology, and is now exploring advanced capabilities including services procurement optimization and generative AI.

Listen in to hear:

Why establishing visibility through spend analytics was their critical first technology investment before implementing a source-to-pay suite
How demonstrating value through early "low-hanging fruit" wins created the business case for expanding the procurement function
The unique challenges of indirect procurement compared to direct, particularly around stakeholder management and services procurement

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886: The AI Performance Gap: What Procurement Leaders Are Doing Differently W/ Christopher Sawchuk

"It has to start with the business outcomes that we want. This becomes an operating model decision. Technology has to support the operating model that we're designing." - Christopher Sawchuk, Principa...

5 Loka 33min

Ep 02: The Agentic Procurement Diaries: The Work-Work Balance: Building an Agentic Supply Chain at SLB W/ Jeffrey Ostrander

Dear Diary… "I use AI a lot to help scout out things or pose challenges and see where solutions are being marketed along those lines." Jeffrey Ostrander runs a nearly $5 billion business in one of the...

30 Syys 38min

885: Procurement Should Be a Safe Pair of Hands in a Complex World W/ Frank Mckay

"Do we have a supply chain that we are building that is going to allow us to navigate and be agile enough, no matter what the world continues to throw at us?" - Frank Mckay, Chief Supply Chain & Procu...

28 Syys 34min

EP 017: Stop Buying Technology. Start Changing the Operating Model W/ Mason Morgan

"AI makes the answers cheaper, so the good questions and good judgment really become the coin of the realm." - Mason Morgan, Managing Director, Managing Director at CrossCountry Consulting focusing on...

23 Syys 37min

884: Beyond On-Time Delivery: Measuring Supplier Stability W/ Shayan Farshid

"You don't need an advanced platform to begin. You just need consistent definitions, discipline, to look at the data, and a willingness to move beyond the on-time delivery average to make really good ...

21 Syys 24min

Ep 01: The Agentic Procurement Diaries: Why This Is a Once-in-a-Few-Centuries Revolution

Dear Diary… "I believe we are in the midst of a revolution — and I think in a revolution, we as a vendor also want to invest a lot in educating the community on what's really changing and how it's cha...

16 Syys 34min

883: The CPO Agenda: Scaling AI Beyond the Pilot W/ Darshan Deshmukh

"It's all about building that momentum, creating the value, testing the hypothesis, and then continuing to challenge us to take it to that next level." Darshan Deshmukh, President at ProcureAbility AI...

14 Syys 49min

EP 016: Startup of the Week: FlockScore W/ Matthew Spencer

"The earlier you can catch risk, the cheaper it is to solve." - Matthew Spencer, Founder of FlockScore Procurement teams have access to plenty of information when evaluating a new supplier, from certi...

9 Syys 26min