Whack-a-Mole, AI Pilots, and the Process Lens: Why 95% of AI Projects Fail

Whack-a-Mole, AI Pilots, and the Process Lens: Why 95% of AI Projects Fail

In this episode, Caspar and Russell kick things off with Russell’s mole invasion at home (a perfect metaphor for stubborn BPM stakeholders who pop up where you least want them). From there, they dive deep into why so many AI pilots collapse before reaching scale, and how process management must act as the “guide rails” for AI to deliver real business value. Expect analogies from mountain bike races, a Dunning-Kruger reality check, and a candid discussion on why “there is no AI without PI.”

🔑 5 Most Interesting Takeaways

  1. Moles = Stakeholders → Resistant people in BPM projects behave like moles: they vanish when you need them and resurface in the worst places. Don’t take it personally—understand their nature.
  2. AI Pilots Often Fail → Up to 95% of AI pilots collapse because they chase hype, lack governance, and don’t connect to core business processes.
  3. Process Intelligence Is Essential → “No AI without PI”: AI must be guided by process context (process mining + management) to be sustainable and compliant.
  4. Agility Over Perfection → Unlike traditional IT rollouts, AI requires iterative testing and adaptation—the tech evolves too fast for one-off pilots.
  5. Humans Still Matter → While AI can optimize structured, system-based steps (like purchase-to-pay), the “black spots” where human judgment rules remain the biggest opportunity—and risk.

We hope you enjoy our BPM Podcast.
Subscribe and stay tuned for more.
Please send us your comments and questions to
questions@bpm360podcast.com

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(85)

Ep. 84: "Performance and Anomalies: Why Context Matters When AI Handles Exceptions"

Ep. 84: "Performance and Anomalies: Why Context Matters When AI Handles Exceptions"

In this fourth episode of their context mini-series, recorded live from the All About Process Management Conference in Stuttgart, Caspar and Russell explore performance baselines and anomalies as crit...

6 Loka 27min

Ep. 83: "The Stories We Tell: Why BPM Adoption Fails Without Addressing Identity and Meaning"

Ep. 83: "The Stories We Tell: Why BPM Adoption Fails Without Addressing Identity and Meaning"

In this special guest episode, Caspar and Russell welcome Jonathan David Lewis, president of McKee Wallwork, a brand strategy firm specializing in marketing operations and organizational identity. Jon...

22 Syys 59min

BPM360 Short on the ARIS roadshow 2026

BPM360 Short on the ARIS roadshow 2026

Russell reports live from the ARIS Roadshow in Frankfurt, where the vendor is publicly repositioning its process repository from a process documentation tool to a context provider that enables AI agen...

16 Syys 10min

Ep. 82: "Temporal and Seasonal Patterns: The Fourth Dimension of Process Context for AI"

Ep. 82: "Temporal and Seasonal Patterns: The Fourth Dimension of Process Context for AI"

In this fourth episode of their context mini-series, Caspar and Russell examine temporal and seasonal patterns as critical dimensions of process context essential for AI decision-making. They begin wi...

15 Syys 38min

Ep. 81: "The Now Layer: Real-Time State Meets Documented Context"

Ep. 81: "The Now Layer: Real-Time State Meets Documented Context"

In this third episode of their context mini-series, Caspar and Russell explore "the now"—the current state and condition dimension of context essential for real-time process intelligence and AI decisi...

8 Syys 32min

Ep. 80: "The Why Layer: Beyond Data to Decision Logic and Business Guardrails"

Ep. 80: "The Why Layer: Beyond Data to Decision Logic and Business Guardrails"

In this second episode of their context mini-series, Caspar and Russell dig deep into the "why layer"—the business logic and decision drivers that form the foundation of meaningful context. They begin...

1 Syys 44min

Ep. 79: "Defining Context in BPM: Six Dimensions to Enable AI and Intelligence"

Ep. 79: "Defining Context in BPM: Six Dimensions to Enable AI and Intelligence"

In this introductory episode to a new mini-series, Caspar and Russell tackle a concept everyone discusses but few truly understand: context and context models. They reveal that while organizations con...

25 Elo 33min

Ep. 78: "Process Modeling Is Dead—Long Live the Process Model: Context and Orchestration in AI Era"

Ep. 78: "Process Modeling Is Dead—Long Live the Process Model: Context and Orchestration in AI Era"

In this episode, Caspar and Russell explore the fundamental transformation of process modeling's role in business and technology. They trace the evolution from the 1990s-2000s when process models were...

4 Elo 38min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
vallattomat
mimmit-sijoittaa
rss-oivalluksia-rahasta-elamasta
rss-rahapodi
psykopodiaa-podcast
ostan-asuntoja-podcast
rss-rahamania
rss-startup-ministerio
oppimisen-psykologia
rss-hereilla
rss-paasipodi
rss-karon-grilli
inderespodi
rss-kaupan-tila
rss-inderes
rahapuhetta
asuntoasiaa-paivakirjat
rss-elama-jota-rakastat
rss-kaikki-somesta