Patient Communication: How to Build Trust and Connection Featuring Dr. Dusan Sajic

Patient Communication: How to Build Trust and Connection Featuring Dr. Dusan Sajic

Building a strong connection with patients is crucial for aesthetic practitioners. Patients often come in with a particular idea of what they want to achieve through aesthetic treatments, but it's important to remember that they may not fully understand the procedures or potential outcomes. Therefore, it's essential to actively listen to their concerns and questions, educate them on the available treatments and potential risks and benefits, and find common ground where you and the patient are comfortable moving forward.

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The Three Treatments Quietly Losing You Money (And Why Your Busiest Room Is the Problem)

The Three Treatments Quietly Losing You Money (And Why Your Busiest Room Is the Problem)

Complimentary Strategy Session (Listener Gift) A gift for Business of Aesthetics listeners: Book your complimentary strategy session to discuss your practice and discover opportunities to help it grow...

15 Loka 42min

Before, During, After Chemo: The Patient Journey Most Aesthetic Practices Aren't Built to Handle

Before, During, After Chemo: The Patient Journey Most Aesthetic Practices Aren't Built to Handle

Free for BOA listeners: Book a complimentary 60-minute marketing strategy session with Ekwa → https://www.businessofaesthetics.org/msm/ In this episode, host Angie joins Deborah McDowell, Founder and...

8 Loka 13min

Mastering the Art and Science of Skincare: An Esthetician's Guide to Success

Mastering the Art and Science of Skincare: An Esthetician's Guide to Success

In this episode, host Don joins Lisa Waters, founder of Real Skin Pro and a California licensed esthetician, to separate real skincare expertise from social media noise. Lisa explains why clients who ...

1 Loka 33min

Stop Buying Trends: The 30-Year Framework for Knowing What's Actually Advancing Aesthetics

Stop Buying Trends: The 30-Year Framework for Knowing What's Actually Advancing Aesthetics

In this episode, host Don joins aesthetic medicine practitioner and educator Tracy Mancuso to tackle one of the industry's most expensive problems: buying technology because it looks innovative rather...

24 Syys 41min

Your Best Injector Is Going to Leave. Build the Business That Profits When She Does.

Your Best Injector Is Going to Leave. Build the Business That Profits When She Does.

In this episode, host Anji sits down with Dr. Carla Pearson and Mary Ford, co-founders of Smiley Aesthetics, to challenge the instinct every practice owner has when a top injector wants more independe...

17 Syys 34min

One Founder, Two Locations: What AI Can Actually Carry to Your Second Site, and What It Can't

One Founder, Two Locations: What AI Can Actually Carry to Your Second Site, and What It Can't

In this episode, host Anji sits down with Audrey Campbell, founder of The Audrey Aesthetic, to tackle a costly growth mistake: treating AI as a shortcut to opening a second location. Audrey explains w...

10 Syys 23min

The 30-Day Owner Absence Test: What Breaks First in Your Aesthetic Practice?

The 30-Day Owner Absence Test: What Breaks First in Your Aesthetic Practice?

In this episode, host Anji joins Melissa Delfino to expose the hidden owner dependency that keeps many successful aesthetic practices from becoming truly scalable. Melissa explains why a busy, profita...

3 Syys 23min

Smart Capital Spending: How to Know If Your Practice Can Afford the Next Device

Smart Capital Spending: How to Know If Your Practice Can Afford the Next Device

In this episode, host Don sits down with Danielle Hayden, CEO of Kickstart Accounting, to address a costly problem in aesthetic practices: buying equipment based on enthusiasm or a sales promise inste...

27 Elo 36min

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