Digital loyalty apps: Game-changing benefits
On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.We first speak with two leading coffee shop ...
28 Huhti 202334min
Celebrating The London Coffee Festival
The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredible people and communities that help the coffee ind...
14 Huhti 202337min
How restaurants deliver exceptional customer experience
On the podcast this week we're opening the door to the culinary world to find out how successful restaurant operators deliver consistent and high-quality customer service experiences for their guests....
6 Huhti 202334min
The critical Head of Coffee role
On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience. In conversations wit...
24 Maalis 202329min
The business of coffee media
On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in developing the specialty coffee industry.In conversation...
10 Maalis 202329min
Journey to become the world's best: A conversation with Geranium's Søren Ledet
Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining.Søren is Co-Founder and General Manager of the world-renown...
3 Maalis 202330min
Coffee in fine dining
On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are elevating their coffee standards. We speak with Søren...
24 Helmi 202331min
Unlocking Vietnam's true potential
On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffee drinking opportunities .In conversations with Wil...
10 Helmi 202331min
