
When AI Enters the QMS: Auditing Guidance - ATQ 27
Track: Technical CornerTopics: AI, QMS, auditing, ISO 9001, riskIf AI helped write the CAPA, summarize the audit evidence, or suggest a root cause… what should the auditor ask next?In this AI-assisted...
1 Heinä 9min

Agentic AI, Automation, & the Future of Quality 4.0 in Healthcare with Darshi Bassi - ATQ 26
Track: Thought LeadershipTopics: Agentic AI, healthcare quality, Quality 4.0, automationIn this episode of All Things Quality, we talk with Darshi Bassi, quality improvement advisor at Mayo Clinic, ab...
17 Kesä 32min

The Real Cost of Quality - Recorded Live at WCQI - ATQ 25
Recorded live at WCQI, Doug Wood and W. Frazier Pruitt — coauthors of Principles of Quality Costs, Fifth Edition — join All Things Quality to discuss the hidden costs organizations often miss, and why...
3 Kesä 31min

Quality 5.0 and the Future of Human-Centric Excellence - ATQ 24
Before WCQI 2026, I spoke with Seetharam “Ram” Kandarpa, Founder and Director of Shaarkview Consultancy, ASQ ConnEx Expert, and ASQ volunteer leader, about where quality is headed next. We discuss his...
15 Touko 27min

AI, Empathy, and the Future of Care - Neha Chowrasia- ATQ 23
In this episode of All Things Quality, we talk with Neha Chowrasia about AI in healthcare and why the future is not human vs. machine, but both working together. We explore where AI is improving quali...
6 Touko 22min

When Your Process Meets Reality - Andrea Baker, HOP Mentor - ATQ 22
What happens when the procedure looks right on paper, but real work tells a different story?In this episode of All Things Quality, I’m joined by Andrea Baker, The HOP Mentor, for a practical conversat...
24 Huhti 21min

The Next Era of Quality: A 5 Dimensional Model with Danny Even Chen - ATQ 21
What does the next era of quality look like?In this episode of All Things Quality, Danny Even Chen joins us to explore how AI, digitization, and changing expectations are reshaping the future of quali...
8 Huhti 19min

RCA: Solving the Problem for Good + ASQ Updates! - ATQ 20
In this episode, we introduce the basics of root cause analysis and walk through several essential RCA tools used to uncover the real causes behind problems. A practical overview for quality professio...
25 Maalis 10min



















