Bed, Breakfast & Business

Bed, Breakfast & Business

Beds, Breakfast & Business is the practical podcast for current and aspiring B&B owners who want to build a successful bed and breakfast without becoming overwhelmed by the business behind it. Hosted by hospitality professional Gerry MacPherson, each episode answers a real question faced by people running or starting a bed and breakfast. You'll discover practical strategies for bed and breakfast management, B&B marketing, pricing, direct bookings, guest experience, daily operations, reviews, housekeeping, technology, profitability and growing your B&B business. If you're already a B&B owner, you'll learn how to improve your systems, attract more of the right guests, increase revenue, strengthen your guest experience and make the day-to-day operation of your property easier to manage. If you're dreaming about opening a B&B, planning your property or getting ready to welcome your first guests, you'll learn what to consider before opening the doors—from choosing your concept and understanding your ideal guest to pricing, marketing, operations and avoiding expensive mistakes. Because running a great B&B takes more than comfortable beds and a memorable breakfast. It takes heart and systems. Beds, Breakfast & Business brings the two together with straightforward, practical advice you can adapt to your own property. No corporate theory. No unnecessary jargon. Just useful B&B advice from someone who understands independent hospitality. New episodes each week. Follow Beds, Breakfast & Business and start building a more profitable, organised and guest-focused B&B—without the chaos.

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Jaksot(141)

Preventive Maintenance Checklist for B&B Owners: Stop Costly Repairs

Preventive Maintenance Checklist for B&B Owners: Stop Costly Repairs

Join us for free on Patreonhttps://www.patreon.com/cw/BedsBreakfastBusiness(Members can find all weekly downloads) Practical advice for current and aspiring B&B owners. Preventive Maintenance Checklis...

29 Syys 19min

Hotel Housekeeping Checklist: 5 Steps to a Guest-Ready Room Every Time

Hotel Housekeeping Checklist: 5 Steps to a Guest-Ready Room Every Time

Join us for free on Patreonhttps://www.patreon.com/cw/BedsBreakfastBusiness(Members can find all weekly downloads) Practical advice for current and aspiring B&B owners. In this episode of Beds, Breakf...

22 Syys 24min

How to Respond to Google Reviews Without Losing Bookings

How to Respond to Google Reviews Without Losing Bookings

How to Respond to Google Reviews Without Losing Bookings One negative guest review can feel louder than fifty good ones. In this episode of Beds, Breakfast & Business, Gerry MacPherson explains how to...

15 Syys 20min

The Guest Complaint Formula That Builds Loyalty (Instead of Bad Reviews)-139

The Guest Complaint Formula That Builds Loyalty (Instead of Bad Reviews)-139

How to Handle Guest Complaints at Your B&B How to handle guest complaints without taking them personally, becoming defensive, or worrying that every problem will turn into a bad review? For independen...

8 Syys 25min

How to Ask for Five-Star Reviews (Without Feeling Pushy)

How to Ask for Five-Star Reviews (Without Feeling Pushy)

Welcome to Beds, Breakfast & Business. Don't forget to subscribe.Your B&B Starter Blueprinthttps://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadFree Resource: 👉 Five-Star Review A...

1 Syys 14min

Why Some Bed & Breakfasts Always Get Five-Star Reviews (And How Yours Can Too)-137

Why Some Bed & Breakfasts Always Get Five-Star Reviews (And How Yours Can Too)-137

Why do some Bed & Breakfasts collect hundreds of five-star reviews while others struggle to receive even a handful? In this week's episode of the Bed, Breakfast & Business Podcast, you'll discover the...

25 Elo 26min

Guest Messaging for B&B Owners: The Five Conversations That Turn First-Time Guests into Loyal Fans-136

Guest Messaging for B&B Owners: The Five Conversations That Turn First-Time Guests into Loyal Fans-136

Download your free Your B&B Starter Blueprint: https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download It’s a practical starting point for current and aspiring B&B owners who want cl...

18 Elo 23min

Guest Communication Tips: 5 Ways to Get More 5-Star Reviews-135

Guest Communication Tips: 5 Ways to Get More 5-Star Reviews-135

Download your free Your B&B Starter Blueprint:https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadIt’s a practical starting point for current and aspiring B&B owners who want clea...

11 Elo 26min

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