’Hello Me’ - AI has flipped Personalisation

’Hello Me’ - AI has flipped Personalisation

Marketing to a new breed of consumer wielding the power of personalisation in their favour. Not yours.

For decades, personalisation has been something brands did to consumers. AI has flipped that. Instead of brands constantly telling consumers who to become, consumers now use AI to help them figure that out for themselves.

Hello Me is a podcast from Rasmus Houlind (Agillic, Hello $Firstname) and Frans Riemersma (MartechTribe, MartechMap.com) — an open, exploratory series about what happens to marketing once consumers start using AI to define who they want to be, instead of waiting for brands to tell them.

Each episode is a genuine conversation, not a product demo or a corporate interview: 45–60 minutes, recorded remotely, with guests invited to challenge the premise rather than just confirm it. There's no fixed season, no set release schedule, and no claim to having the answers — just better questions, one conversation at a time.

Got a sharp, unusual take on personalisation, AI, or the new rules of marketing — especially if you're not already in our usual orbit? We want to hear from you.

Watch the full video playlist on YouTube: https://www.youtube.com/playlist?list=PLJGgw-cJasRw
Hello Me — the concept for the show, and every question we're chasing this season: https://omnichannelinstitute.com/hello-me.html
Hello $Firstname — a free written abstract of the book this whole show builds on: https://agillic.com/free-ebook-hello-firstname/
Hello $Firstname — the audiobook edition, with a full cast of narrators, on Spotify: https://open.spotify.com/playlist/2zIvs5pSRNTO3YAeFUWZBL?si=zpeTEW_1RnWNHSwZZEAnWA
Personalisation Cards — workshop decks for Commerce, Subscription, Banking, and Charity/NGO teams: https://omnichannelinstitute.com/cards.html
MartechTribe — Frans Riemersma's research and consultancy on marketing technology: https://www.martechtribe.com
MartechMap.com — Frans Riemersma and Scott Brinker's joint map of the global martech landscape: https://martechmap.com
Omnichannel Institute — Rasmus's home for frameworks, books, and courses on personalisation: https://www.omnichannelinstitute.com

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Chapter 6: The Bowtie of Personalization

Chapter 6: The Bowtie of Personalization

This episode of the 'Hello $FirstName' podcast consists of an audio book chapter. THE BOWTIE OF PERSONALIZATION A glimpse of hyper-personalization – what’s ‘knot’ to like? Dramatizing the knot in ...

31 Loka 202320min

Discussing Chapter 5 - ’Marketing without Personalization’ with Kim Jong Andersen, Partner and COO at WDP and Founder of Danish Digital Award

Discussing Chapter 5 - ’Marketing without Personalization’ with Kim Jong Andersen, Partner and COO at WDP and Founder of Danish Digital Award

In this week's episode of the 'Hello $FirstName' podcast I'll be discussing chapter 5 'Marketing Without Personalization' with Kim Jong Andersen, Partner and CCO at Wibroe, Duckert & Partners and Chai...

25 Loka 202355min

Chapter 5: Marketing Without Personalization

Chapter 5: Marketing Without Personalization

This episode of the 'Hello $FirstName' podcast consists of an audio book chapter. MARKETING WITHOUT PERSONALIZATION The personalization–value equation Short- or long-term value creation Using ...

18 Loka 202311min

Discussing Chapter 4 - ’Why does Personalization work?’ with Neuroscientist and PhD Matt Johnson

Discussing Chapter 4 - ’Why does Personalization work?’ with Neuroscientist and PhD Matt Johnson

In this week's episode of the Hello FirstName podcast I'll be discussing chapter 4 'Why does Personalization work?' with Neuroscientist, PhD from Princeton, TEDx speaker, and multiple book author Matt...

11 Loka 202344min

Chapter 4: Why does Personalization work?

Chapter 4: Why does Personalization work?

This episode of the Hello FirstName podcast consists of an audio book chapter. WHY DOES PERSONALIZATION WORK? When things get creepy When do consumers find personalization creepy? Personalized vs ...

4 Loka 202312min

Discussing Chapter 3 - ’Defining Personalization’ with PhD and Post Doc Tekila Harley Nobile from University of Lugano

Discussing Chapter 3 - ’Defining Personalization’ with PhD and Post Doc Tekila Harley Nobile from University of Lugano

In this week's episode of the Hello FirstName podcast I'll be discussing chapter 3 'Defining Personalization' with PhD and Post Doc Tekila Harley Nobile from University of Lugano in Schwitzerland. You...

27 Syys 202343min

Chapter 3: Defining Personalization

Chapter 3: Defining Personalization

This episode of the Hello FirstName podcast consists of an audio book chapter. CHAPTER 3: DEFINING PERSONALIZATION Personalization vs customization Actual vs perceived personalization Implicit vs expl...

19 Syys 202318min

Discussing Chapter 2 with Michala Svane, CCO at Roskilde Festival, former CMO at Tivoli and CMO of the year in Denmark

Discussing Chapter 2 with Michala Svane, CCO at Roskilde Festival, former CMO at Tivoli and CMO of the year in Denmark

In this week's episode of the Hello FirstName podcast I'll be discussing 'The Problem of Personalization' with the CCO from Roskilde Festival, previous CMO of Tivoli and CMO of the year in Denmark, Mi...

13 Syys 202339min

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