Ep. 34: Automating City Services Requests to Empower Richmond Residents
#shifthappens in the Digital Workplace Podcast9 Jun 2021

Ep. 34: Automating City Services Requests to Empower Richmond Residents

Requesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click.

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