How to measure impact in platform product management - Teresa Huang (Head of Product, Bupa)

How to measure impact in platform product management - Teresa Huang (Head of Product, Bupa)

In this episode of The Product Experience, host Randy Silver speaks with Teresa Huang — Head of Product for Enablement at global health‑insurer Bupa — about the often‑overlooked world of platform product management. They explore why building internal platforms is fundamentally different and often more challenging than building user‑facing products, how to measure the value of platform work, and practical strategies for gaining stakeholder alignment, driving platform adoption and demonstrating...

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Avsnitt(398)

How to lead a product team through AI adoption - Tiama Hanson-Drury (CPTO, Opus 2)

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What OpenAI taught me to unlearn —  Blaine Billingsley (OpenAI, Slack, YouTube, Airbnb)

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Blaine Billingsley is a Member of Technical Design Staff at OpenAI whose path into the field ran through music composition, spare-change website work at college, and a decade across Gmail, Airbnb, You...

12 Aug 55min

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Dr Cat Hicks is a psychological scientist and the founder of Catharsis, a human-centred research consultancy that works with engineering organisations. After self-funding her first open-access study i...

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The new manifesto for product builders - Faith Forster (Chief Product Officer)

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Faith Forster has spent 15 years in product leadership. She was VP of product at Dex, acquired for approximately $600 million, and went on to serve as CPO at Legal, a payments and compliance platform....

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5 human signals AI won't replicate - Sarah McDevitt (Hubspot)

5 human signals AI won't replicate - Sarah McDevitt (Hubspot)

Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestr...

22 Juli 43min

Building trust pays off - Simonetta Batteiger (Product Leadership Coach)

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Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestr...

15 Juli 36min

Why is product so hard? - Charity Ibhadon (Global Product Director, WPP)

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Charity Ibhadon is a Global Product Director at WPP, where she leads the development of an AI marketing tool. With 15 years in product — including three formative years at ASOS during its high-growth ...

8 Juli 27min

Move fast and DON'T break things - Vonny Laing (UX Lead, Student Loans Company)

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Vonny Laing is a user-centred design lead at the Student Loans Company, part of the UK government, where she oversees a service used by millions of people at every stage of their higher education jour...

1 Juli 42min

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