EP19 - The Job Is Not Done Until
In this episode we Talk about the consequences of not filling in time and notes in tickets. Talk about management consequences like that you cannot staff correctly, cannot figure out where staff needs...
16 Maj 201720min
EP18 - What Is An MSP?
In this episode we answer the question "What is an MSP?" We help owners understand what to expect from an MSP. We got the question from a friend who truly wanted to know so we put it in the show. Ple...
22 Apr 201720min
Ep17 - Fight for your Team Part I
Talking about being a good manager and getting resources for your team. Stepping away from that technical role is a good thing.
7 Okt 201421min
Ep16 - Organizational knowledge is the organization's
Creating documentation is not only important to the organization but also to you.
23 Sep 201418min
Ep15 - To outsource or not to outsource
When does it make sense to outsource and when it doesn't.
23 Sep 201419min
Ep14 - May the Force Be With You
How being able to train your replacement not only helps the organization but also your career.
16 Sep 201416min
Ep13 - Bring Your Own Mess Part 2
Interview with security engineer Hamed Etebar. Talking about the security considerations that move you to buy a Mobile Device Management Software products and the policies that should go behind it to ...
9 Sep 201424min
