105: Using Voice AI for Customer Service, Sales, and Enterprise Growth with Shawn Zhang

105: Using Voice AI for Customer Service, Sales, and Enterprise Growth with Shawn Zhang

Voice AI is advancing faster than most organizations realize. In this episode Chris talks with Shawn Zhang, CTO and co-founder of Sanas, the enterprise voice AI company focused on improving global communication through AI. Shawn shares how voice AI is evolving beyond call automation into a foundational layer for communication, context capture, and more natural human interaction with AI systems. The conversation explores enterprise use cases, latency, customer service, sales applications, and ...

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Avsnitt(122)

How to Make Enterprise AI Adoption Successful: Inside the Chief AI Officer Role with Denis Romanovskiy

How to Make Enterprise AI Adoption Successful: Inside the Chief AI Officer Role with Denis Romanovskiy

AI transformation does not start with a massive AI project. In this episode Chris sits down with Denis Romanovskiy, Chief AI Officer at SOFTSWISS, to explore what enterprise AI adoption looks like whe...

21 Sep 50min

Why AI Pilots Fail: How to Escape AI Pilot Purgatory and Scale Enterprise AI with Ronnie Kwesi Coleman

Why AI Pilots Fail: How to Escape AI Pilot Purgatory and Scale Enterprise AI with Ronnie Kwesi Coleman

Most AI pilots do not fail because the technology is weak. They fail because the organization was never prepared to turn the experiment into a real operating workflow. In this episode Chris sits down ...

14 Sep 44min

How to Use AI Without Losing Human Judgment: AI Decision-Making and the Future of work | Rana Gujral

How to Use AI Without Losing Human Judgment: AI Decision-Making and the Future of work | Rana Gujral

AI can make your team faster while quietly making them worse at thinking. In this episode Chris sits down with Rana Gujral, cognitive AI leader, CEO of Behavioral Signals, and author of The AI Instinc...

7 Sep 46min

How AI Is Changing Management at Work: From AI Assistant to AI Chief of Staff with Erkang Zheng

How AI Is Changing Management at Work: From AI Assistant to AI Chief of Staff with Erkang Zheng

AI may automate more execution, but that makes judgment, coordination, and management more important. In this episode Chris sits down with Erkang “Ken” Zheng, founder and CEO of Ariso, to explore why ...

31 Aug 47min

AI Agents Are Changing Accounting Forever | The New Future of Finance & ERP with John Glasgow

AI Agents Are Changing Accounting Forever | The New Future of Finance & ERP with John Glasgow

What if the biggest bottleneck in finance isn't the software, but the way work gets done? In this episode Chris sits down with John Glasgow, Founder and CEO of Campfire, an AI-native ERP platform buil...

24 Aug 42min

How to Use AI to Hire Better: AI Recruitment, Screening & the Future of Hiring | James Terry

How to Use AI to Hire Better: AI Recruitment, Screening & the Future of Hiring | James Terry

Hiring is getting faster, noisier, and harder to evaluate. In this episode Chris talks with James Terry, Head of US Revenue at Indeed Flex, about how AI is reshaping recruiting from application screen...

17 Aug 50min

How to Build an AI Strategy That Delivers Real Business Results | Eddie Irvin

How to Build an AI Strategy That Delivers Real Business Results | Eddie Irvin

Most AI projects do not fail because the model is weak. In this episode Chris talks with Eddie Irvin, founder of Nashville AI Advisory, about the practical work leaders need to do before AI can delive...

10 Aug 53min

How to Implement AI in Your Business: From AI Use Cases to Real ROI | Dr. Markus Schmidberger

How to Implement AI in Your Business: From AI Use Cases to Real ROI | Dr. Markus Schmidberger

AI adoption can create value, but it can also create a new organizational bottleneck. In this episode Chris sits down with Dr. Markus Schmidberger, Founder and CTO of JuntoAI, to challenge the assumpt...

3 Aug 51min

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