Will Robots Replace Call Centers?

Will Robots Replace Call Centers?

In this episode of 'Will AI Snap That,' hosts Michael Rollins and Thanos discuss the rapid advancements in AI and its potential to replace call centers jobs. They explore the ethical implications of AI systems, such as training robots to interact with customers using personal context. The conversation touches upon real-world examples of AI applications, including systems that can perform customer service tasks, as well as the challenges of ensuring these systems don't make critical errors. The hosts also debate the pros and cons of AI's ability to replicate human interactions, considering both efficiency gains and potential manipulations. They conclude with a look at future predictions for AI's role in automating repetitive tasks and improving customer service experiences.

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Avsnitt(37)

AI Safety : Arrest the CEOs

AI Safety : Arrest the CEOs

AI regulation, AI safety, and the future of artificial intelligence are at the center of this episode of Will AI Snap That. Thanos and Michael Rollins discuss AI regulation, AI agents, existential AI ...

18 Sep 37min

Nobody Knows How to Stop This

Nobody Knows How to Stop This

AI is becoming more autonomous, more powerful, and harder for humans to understand. But how much control do we really have over artificial intelligence when AI agents can access computers, passwords, ...

11 Sep 42min

AI Breakouts: THIS IS FINE!

AI Breakouts: THIS IS FINE!

AI agents are getting more autonomous, AI models are finding new ways to collaborate, and the line between useful automation and unexpected behavior is becoming harder to define. In this episode of Wi...

7 Sep 38min

Your Codebase Sucks (And It Doesn’t Matter Anymore)

Your Codebase Sucks (And It Doesn’t Matter Anymore)

AI is changing the way we build, test, and ship software, and in this episode, Michael Rollins and Faunus dive deep into what that actually looks like in practice.From completing a massive codebase re...

2 Sep 42min

MCP is ☠️!!! I'll fight you!

MCP is ☠️!!! I'll fight you!

Is MCP Dead? Stateless MCP, Rogue Agents, and “Dangerous” Models (OpenAI vs GLM 5.3)Michael Rollins and his co-host Thanos discuss Michael’s ongoing “war” with MCP, arguing it’s largely a reimplementa...

26 Aug 34min

AI is getting weird fast.

AI is getting weird fast.

AI is getting weird fast.This week we break down the Fable 5 chaos, the GPT 5.6 timing, the rise of vibe coders, and why software development is starting to look very different. If you work in AI, tec...

23 Juli 54min

HACKS!!! Instagram hacked

HACKS!!! Instagram hacked

In this episode of AI Snap Thot, Michael Rollins and Thanos dig into one of the wildest AI stories of the week: an Instagram prompt-injection exploit that reportedly let attackers take over accounts b...

25 Juni 49min

We're Back! We Survived the AI!

We're Back! We Survived the AI!

It's been a true minute, my friends. But we're back! Today, Thanos and I catch up about the last few months. About what we've been doing, and how much fun it's been. It's so good to see the glistening...

11 Juni 56min

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