Being customer-centric, with Richard McCathron
Richard McCathron on how Hippo Insurance has reimagined home insurance, why insurers need to listen to customers and the meritocracy of a good idea. Tune into the Accenture #InsuranceInfluencers podca...
25 Feb 202035min
Keys to effective leadership, with Don Bailey
Why does an individual’s aptitude for leadership depend on their relationship with adversity? Why is trust so essential for leaders — and how do they unconsciously damage it? In this podcast episode, ...
10 Feb 202027min
Leadership in insurance, with Don Bailey
Insurance veteran and leadership coach Don Bailey shares three impediments to leadership in the industry, the mindset and skillset of effective leadership—and why insurance needs high-performing leade...
30 Jan 202021min
Transforming legacy, with Tracey Petkovic
It’s one thing to move fast and break things when you’re a scrappy start-up, but what if you’re a 170-year-old insurer? In this podcast episode, CIO Tracey Petkovic shares a behind-the-scenes look at ...
27 Dec 201927min
How to scale culture, with Jennifer Fitzgerald
Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why talent has been critical to the company’s success, how it has operationalized its values — and the key decision points...
14 Dec 201922min
How to build an insurtech, with Jennifer Fitzgerald
Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why the company started in life and disability, why owning the customer experience has been central to their success — and...
29 Nov 201918min
Seeing insurance opportunities, with Coverager
Avi and Shefi Ben-Hutta are the siblings behind Coverager. In this podcast episode, they explain how their three pillars—news, knowledge and network—have helped them become the insurance industry’...
9 Nov 201924min
