7MS #60: How Not to Suck at Customer Service (audio)
7 Minute Security12 Maj 2015

7MS #60: How Not to Suck at Customer Service (audio)

This episode was inspired by two awesome customer service experiences I had in the past week. It got me thinking: how can we as infosec professionals suck less with our customer service approach? 7MS #60: How Not to Suck at Customer Service (audio)

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