7MS #60: How Not to Suck at Customer Service (audio)
This episode was inspired by two awesome customer service experiences I had in the past week. It got me thinking: how can we as infosec professionals suck less with our customer service approach? 7MS #60: How Not to Suck at Customer Service (audio)
12 Maj 20158min
7MS #59: Traveling with a Red Giant – Part 2 (audio)
A few episodes back I talked about Red Giant, a cool service that provides you with a pre-paid debit card that can be controlled/locked with your phone. I finally got my card working, and this episode’s about some cool things I learned about it. 7MS #59: Traveling with a Red Giant – Part 2 (audio)
7 Maj 20157min
7MS #58: What Should We Do First? (audio)
At the end of just about every assessment I deliver, the client asks “What should we do first?” They (understandably) want to know a “top 5″ list of things they should change right away to improve their security posture. Today’s episode explores that a bit. 7MS #58: What Should We Do Next? (audio)
5 Maj 20158min
7MS #57: How to Review a Firewall (audio)
In this episode I talk about a few different ways to approach firewall reviews/audits. This document was very helpful in getting my template started. Also check out Nipper if you’re looking for a firewall review/audit tool. 7MS #57: How to Review a Firewall (audio)
30 Apr 20158min
7MS #56: OFFTOPIC – Catching Up and Blowing Noses (audio)
A few offtopic things: What you can expect as far as a podcast release schedule going forward Two suspicious charges that showed up on my credit card while out of town! 7MS #56: OFFTOPIC – Catching Up and Blowing Noses (audio)
28 Apr 20158min
7MS #55: OFFTOPIC – What’s in Brian’s Murse? (video)
Ok I don’t really have a murse, but I wanted to do a short video(!) podcast to show you some sorta-security-related gadgets that I’ve been nerding out on the last few weeks. 7MS #55: OFFTOPIC – What’s in Brian’s Murse? (video)
22 Apr 20156min
7MS #54: Traveling with a Red Giant (audio)
If you’re concerned about your credit/debit card security, you might want to give Red Giant a try. It’s a service that provides a debit card you can unlock *only* when buying something. It’s cool. Oh, and Red Giant is NOT sponsoring this episode. If I ever get sponsors, I’ll disclose them clearly. :-) 7MS #54:…
16 Apr 20157min
7MS #53: Are You Ready to Get Robbed? (audio)
Business DR plans are a hugely important – and often overlooked – piece of the infosec puzzle. But what about at home? If you got run over by a bus tomorrow, would you have good plans in place to help your partner/spouse take over the tech side of your household? That’s what we’re talkin’ about…
14 Apr 20157min
