Empathy vs Sympathy in Software with Lily Dart
.NET Rocks!19 Sep 2019

Empathy vs Sympathy in Software with Lily Dart

How do you build software for a diversity of customers? Carl and Richard talk to Lily Dart about what it takes to really build diversity-sensitive software, and it starts with understanding the difference between sympathy and empathy. Lily talks about how folks fall into the trap of avoiding diversity using empathy training - but real empathy takes understanding, and that means living with diversity. There's no substitute for a diverse team, and even then, you'll still need to research into areas of diversity your team doesn't have. It's hard work, but worth it!

Support this podcast at — https://redcircle.com/net-rocks/donations

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Abrams and Kothari Talk MIX09!

Abrams and Kothari Talk MIX09!

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Michael Foord Talks IronPython

Michael Foord Talks IronPython

Michael Foord talks with the .NET Dudes about IronPython and Python.Support this podcast at — https://redcircle.com/net-rocks/donations

17 Mars 200952min

Mike Nash Talks IE8 and Windows 7!

Mike Nash Talks IE8 and Windows 7!

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12 Mars 20091h 11min

Tess Ferrandez on Debugging

Tess Ferrandez on Debugging

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Rob Boucher on Application Architecture Guidance!

Rob Boucher on Application Architecture Guidance!

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5 Mars 20091h

Lee Zuckett on the Customer Care Framework

Lee Zuckett on the Customer Care Framework

Lee Zuckett from Microsoft talks about the Microsoft Customer Care Framework, which helps companies create valuable customer relationships by improving the customer experience across all interaction channels -phone, e-mail, chat, and web-bringing together disparate information from different applications into one view, without having to re-enter the same information.Support this podcast at — https://redcircle.com/net-rocks/donations

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Andrew Brust Talks BI

Andrew Brust Talks BI

Andrew is back to talk about the state of Business Intelligence technology.Support this podcast at — https://redcircle.com/net-rocks/donations

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Catching up with Pablo Castro

Pablo Castro brings us up to date on ADO.NET Data Services, offline data, REST services, cloud computing, and more.Support this podcast at — https://redcircle.com/net-rocks/donations

25 Feb 20091h 6min

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