Zendesk’s Owen McConnell on the changing face of the consumer and technology

Zendesk’s Owen McConnell on the changing face of the consumer and technology

Owen McConnell is an experienced software professional and the Director of Commercial Sales at Zendesk in EMEA. In this What’s Next episode, McConnell talks about digital transformation and the change in customer experience which has been aided by technology.

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Avsnitt(452)

Deon Koegelenberg from Agile Bridge on AI and the future of software development

Deon Koegelenberg from Agile Bridge on AI and the future of software development

AI-powered software development is rapidly changing how South African businesses build technology, automate processes, and compete globally. Deon Koegelenberg, Chief Executive Officer of Agile Bridge...

28 Aug 20min

What’s Next presented by SGS – Johan Eksteen on AI, Compliance, and Digital Trade

What’s Next presented by SGS – Johan Eksteen on AI, Compliance, and Digital Trade

In this episode of What’s Next, presented by SGS, Aki Anastasiou is joined by Johan Eksteen, Business Manager for Connectivity & Products for Sub-Saharan Africa at SGS South Africa. They unpack the ra...

25 Aug 12min

Vukani Mngxati on Microsoft's AI future in South Africa

Vukani Mngxati on Microsoft's AI future in South Africa

AI in South Africa is entering a defining phase as businesses and workers adapt to rapid digital change. Vukani Mngxati, CEO of Microsoft South Africa, explains what comes next. Mngxati discusses why...

21 Aug 26min

What's Next presented by Old Mutual Corporate - Marvin Nair on investment strategies

What's Next presented by Old Mutual Corporate - Marvin Nair on investment strategies

South Africa’s two-pot retirement system has changed how members engage with retirement savings, but withdrawal timing can have major long-term consequences. Marvin Nair, Old Mutual Corporate Investme...

18 Aug 21min

Zahir Cajee on Samsung's Galaxy Z Fold 8 and AI-powered foldables

Zahir Cajee on Samsung's Galaxy Z Fold 8 and AI-powered foldables

Samsung Galaxy Z Fold 8 devices bring slimmer designs, larger displays, and deeper AI integration to Samsung’s newest foldable smartphone range. Zahir Cajee, MX Lead of Product and Commercial at Sams...

7 Aug 33min

Nicky Downing on responsible AI governance and business trust

Nicky Downing on responsible AI governance and business trust

AI governance is becoming essential as businesses automate more decisions and connect artificial intelligence to sensitive corporate data. Nicky Downing, Founder and Chief Executive Officer at Guidel...

6 Aug 34min

Mirian Lin on enterprise data protection and AI-ready storage

Mirian Lin on enterprise data protection and AI-ready storage

Enterprise data protection is becoming critical as South African organisations adopt AI, expand storage, and defend against ransomware. Mirian Lin, Account Manager at Synology, explains how the compa...

4 Aug 16min

What’s Next presented by Old Mutual Corporate - The future of member engagement beyond Two-Pot

What’s Next presented by Old Mutual Corporate - The future of member engagement beyond Two-Pot

South Africa’s two-pot retirement system is transforming how employees engage with retirement savings, digital tools, and financial education. Michelle Acton, Chief Customer Officer at Old Mutual Cor...

3 Aug 16min

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