Episode 24: Aaron Woods, Senior Manager of Customer Success at LaunchDarkly (with special guest John Egan)
10KMedia Podcast21 Juni 2022

Episode 24: Aaron Woods, Senior Manager of Customer Success at LaunchDarkly (with special guest John Egan)

Adam sits down with Aaron to discuss customer support vs. customer success, the importance of being proactive to reduce churn, and ultimately why every modern organization needs a strong customer-centric culture. John Egan joins the conversation to talk about the importance of customer signals when it comes to incident response.

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Episode 67: Guy Eisenkot, CEO & Co-Founder of Baz

Episode 67: Guy Eisenkot, CEO & Co-Founder of Baz

Adam sits down with Guy to discuss AI code reviews, startup life, and why PLG seems to be dead.

11 Dec 26min

Episode 66: Tucker Callaway, CEO of Mezmo

Episode 66: Tucker Callaway, CEO of Mezmo

Adam sits down with Tucker to discuss Mezmo's rebrand, the role of AI agents in SRE, and the importance of active telemetry.

14 Okt 38min

Episode 65: Shashank Pradhan, Senior Product Manager at Honeycomb

Episode 65: Shashank Pradhan, Senior Product Manager at Honeycomb

Adam sits down with Shashank to chat about the typical day for a product manager, balancing immediate customer requests with long-term vision, and why doubling down on enthusiastic customers is more important than trying to satisfy disinterested ones.

1 Okt 40min

Episode 64: Taylor Smith, Director of Product Management at Exaforce

Episode 64: Taylor Smith, Director of Product Management at Exaforce

Adam sits down with Taylor to discuss the importance of good product marketing, his time at Gremlin and Bridgecrew, and how his current role as a product leader at Exaforce is helping to shape the future of agentic SOC.

16 Juli 45min

Episode 63: Aaron Fischer, Principal Attorney at Next Gen Law

Episode 63: Aaron Fischer, Principal Attorney at Next Gen Law

Adam sits down with Aaron to discuss navigating the startup landscape from a legal perspective, Datadog's rocket-ship growth, and how he's helping early-stage startups today.

14 Apr 50min

Episode 62: Shai Horovitz, CEO of Jit

Episode 62: Shai Horovitz, CEO of Jit

Adam sits down with Shai to discuss the struggles with keeping AI-generated code secure.

8 Apr 24min

Episode 61: Carolina Barberii, Head of Events & Field Marketing at Cortex

Episode 61: Carolina Barberii, Head of Events & Field Marketing at Cortex

Adam sits down with Carolina to discuss how to make the most of your sponsorships, when it's the right time to host your own event, and how to measure the ROI of your investments in trade shows.

12 Mars 42min

Episode 60: Shmuel Kliger, Founder of Causely

Episode 60: Shmuel Kliger, Founder of Causely

Adam sits down with Shmuel to discuss the problems with traditional observability, the importance of OpenTelemetry, and how Causely is helping teams find the signal in the noise.

5 Mars 44min

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