Tech Talks Daily13 Juni 2023

2410: Driving Innovation: The Cisco CX Customer Hero Awards with Alistair Wildman

On this special episode of Tech Talks Daily, I'm broadcasting straight from Cisco Live in Las Vegas, and I'm about to take you behind the scenes of the most anticipated event of the conference: the Cisco CX Customer Hero Awards. This is the place where extraordinary customer achievements in technology innovation are recognized and celebrated.

Joining us is the man leading the celebrations, Alistair Wildman, Senior Vice President of Cisco Global Customer Experience (CX). With a career in technology spanning over two decades, and having held executive positions at tech giants like Microsoft, Salesforce, and VMware, Alistair's insights into the tech world are second to none.

In this conversation, Alistair shines a light on the award winners, sharing the transformative stories of each customer Hero, from NYC Health + Hospitals' secure network initiative to Nationwide's digital transformation, Princess Cruises' innovative customer experiences, Honeywell's automation triumph, and many more. Alistair's passion for customer success is evident as he details the groundbreaking work these companies have achieved with the aid of Cisco's cutting-edge technology.

But this episode isn't just about celebrating technology's triumphs; it's also about the future. Join us as we explore these inspiring tales of technological innovation and discuss the future of customer experiences. As always, remember that technology isn't just changing the way we live—it's the driving force behind every successful business. So, tune in, get inspired, and let's talk tech.

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