Breaking Customer Service Silos With Fin AI Agents
What would change if a customer could return three days later through a different channel and continue the same conversation without repeating a single detail? In this episode of Tech Talks Daily, I s...
25 Aug 28min
Moving AI Beyond Black Box Answers With Neo4j
Can organizations trust an AI recommendation when they cannot understand the evidence, relationships, and previous decisions behind it? In this episode of Tech Talks Daily, I welcome back Jim Webber, ...
24 Aug 28min
Building the Business Context Autonomous AI Agents Need With Reltio
What does an AI agent need to understand about your business before you allow it to make decisions and take action without waiting for human approval? In this episode of Tech Talks Daily, I speak with...
23 Aug 30min
The Swivel Chair Problem Holding Back Enterprise AI With Clio
How much of your technology stack is being held together by people swiveling between screens, copying information, and quietly compensating for systems that cannot communicate? In this episode, I spea...
23 Aug 29min
Preparing Small Businesses for Making Tax Digital With ANNA Money
Could Making Tax Digital improve the way small businesses manage their finances, or will it become another administrative burden competing for an already crowded evening? In this episode, I speak with...
22 Aug 21min
Regaining Control of Enterprise Software With Origina
Who really controls your enterprise technology strategy: your organization or the vendors writing its software contracts? In this episode of Tech Talks Daily, I speak with Tomás O'Leary, founder and C...
21 Aug 33min
Fixing Broken Customer Service Before Agentic AI Arrives With Parloa
Why are companies preparing for agent-to-agent customer service when many customers still cannot get a chatbot to answer a straightforward question? In this episode of Tech Talks Daily, I speak with L...
20 Aug 25min
Building an AI Ready Workforce Without Abandoning Entry Level Talent With Year Up United
What happens to tomorrow's leadership pipeline when employers automate the entry-level tasks through which beginners learn? In this episode of Tech Talks Daily, I speak with Gary Flowers, Chief Inform...
19 Aug 31min
