Tech Talks Daily8 Aug 2022

2064: WalkMe Presents: Digital Adoption for Dummies

Simon Blunn is SVP and General Manager for the EMEA region at WalkMe, a pioneer of the digital adoption sector. In a nutshell, digital adoption is the process of helping businesses make sure people – both staff and customers – are actually using any new technologies those businesses have embraced as part of their digital transformations. Simon is also a veteran of the enterprise IT industry more broadly, whose career has encompassed stints at the likes of HP and Cisco.

Simon joins me on Tech Talks Daily to talk about what digital adoption is, why it's important to businesses, and how businesses can achieve true digital adoption. He also talks about WalkMe's recently-released Digital Adoption For Dummies guidebook.

We discuss the centrality of digital adoption. Simon shares his belief that although digital transformation is essential to businesses in all industries, the technologies embraced during these businesses' digital transformations must be used and understood – this often isn't the case! Replacing legacy technologies with swanky new software may actually make things more confusing for businesses' staff, worsening their digital experience and driving down productivity. In short, achieving digital adoption is central to successful digital transformation.

Simon also shares his view, if businesses want to retain and attract talent, an IT team that ensures a fuss-free digital experience is paramount. The pandemic-induced increase in home working means many staff are less concerned about whether their office has a coffee machine, and more concerned about whether they can easily use the applications and software necessary to do their jobs.

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(2000)

American Express Global Business Travel, referred to as Amex GBT

How much control would you hand to an AI agent when the result is a real flight, a real hotel, and a meeting you cannot afford to miss? In this episode of Tech Talks Daily, I speak with Evan Konwiser,...

6 Sep 30min

Building Flexible AI Data Centers With EdgeCore

How can data center developers meet soaring demand for AI capacity without locking billions of dollars into buildings that may no longer fit tomorrow's workloads? In this episode of Tech Talks Daily, ...

5 Sep 26min

Connecting Enterprise Systems for Agentic Work With Flowgear

What does an AI agent need before it can carry out useful work across the systems that actually run a business? In this episode of Tech Talks Daily, I speak with Daniel Chilcott, Managing Director and...

5 Sep 26min

Turning AI Experiments Into Everyday Work With Omnisend

Would employees use AI differently if a practical project could earn them a 2 to 4 percent salary increase? In this episode of Tech Talks Daily, I welcome back Rytis Lauris, CEO and co-founder of Omni...

4 Sep 35min

Turning Real Time Sports Data Into Better Fan Experiences With Sportradar

How do you give sports fans deeper insight into a live match without covering the action with statistics they never asked for? Two years ago, I spoke with Patrick Mostboeck in episode 2788, How Sportr...

3 Sep 28min

Preparing for Post Quantum Security With F5 Labs

What if your website already supports post-quantum cryptography, but nobody inside your organization knows how, why, or which provider controls it? I speak with David Warburton, Director of F5 Labs Th...

2 Sep 25min

Building Responsible AI for Public Services With AWS

How can governments and public-service organizations adopt AI quickly while protecting the people affected by their decisions? In this episode of Tech Talks Daily, I speak with Holly Ellis, AWS Direct...

1 Sep 22min

Making Industrial AI Deliver Real Operational Value With IFS

What happens when an AI system moves beyond generating answers and begins influencing machinery, maintenance schedules, technician dispatch, and safety? In this episode of Tech Talks Daily, I speak wi...

1 Sep 28min