Customer Loyalty in Restaurants - Jeff Wilshire, Mooyah Burgers (#44)
What does it take to build customer loyalty in the restaurant industry? In this episode, Jeff Wilshire shares insights on restaurant loyalty programs, customer experience, digital engagement, marketin...
11 Aug 49min
Thriving in an M&A Environment - Emily Malanos (#43)
How do you keep technology, CRM, and Revenue Operations moving forward during a merger or acquisition? In this episode, Emily Malanos shares insights on thriving in an M&A environment, harmonizing com...
28 Juli 57min
Building Products in the AI Era - Rich Walker, Quik! (#42)
What does it take to build successful products in the AI era? In this episode, Rich Walker explores how AI is changing product development, workflow automation, customer experience, and the way busine...
14 Juli 52min
The Power of Community - Tiffany Spencer, The Giving Kitchen (#41)
How can community and technology create meaningful change in the Salesforce ecosystem? In this episode, Tiffany Spencer explores the power of community, digital transformation, mentorship, and technol...
30 Juni 57min
The CRM Success Show - Season 5 Recap
In this mini-episode, co-hosts David Masri & Khero Witey reflect on Season 5, what they enjoyed and what is to follow for Season 6. Talking with the people who own the largest and most complex CRM sy...
16 Juni 8min
Salesforce in Fortune 500 - Arman Piric, Rockwell Automation (#40)
What does it take to scale Salesforce across a Fortune 500 enterprise? In this episode, Arman Piric shares insights from managing a large-scale Salesforce ecosystem, balancing enterprise strategy with...
2 Juni 1h 3min
Salesforce in Aviation - Hector Carballosa, inav (#39)
How can Salesforce and Revenue Operations help aviation companies improve efficiency and scale? In this episode, Hector Carballosa explores the role of Salesforce, enterprise technology, CRM, ERP, and...
19 Maj 1h 3min
The Power of Intentional Design - Peter Schweiss, Hope Ignites (#38)
What does intentional design look like when building technology solutions that people actually use? In this episode, Peter Schweiss explores how thoughtful technology design, process automation, and S...
5 Maj 1h
