Barfly Podcast Episode Seven: Reading and Responding to a Yelp Review
Send us Fan Mail Yelp Community Manager Kevin Blum and author/columnist Jeff Burkhart discuss how best to read and respond to Yelp reviews.
27 Juli 201814min
Barfly Podcast Episode Six: Writing a Yelp Review
Send us Fan Mail The who, what, why, and how of writing Yelp reviews. Yelp Community Manager Kevin Blum gives us the low down on all of it.
29 Juni 201811min
Barfly Podcast Episode Five: Buyer Beware
Send us Fan Mail Kevin and Jeff discuss Caveat Emptor (buyer beware). What to watch out for in the service business, from the casual upsell (the service side) to the half a glass ripoff (the customer ...
6 Juni 201813min
Barfly Podcast Episode Four: Trendy Terminolgy
Send us Fan Mail Farm to table, grain to glass, local, sustainable, organic, do any of these term mean anything? Kevin and Jeff discuss the terms that do, and the terms that do not. Education is key, ...
23 Maj 201811min
Barfly Podcast Episode Three: Tipping
Send us Fan Mail Kevin and Jeff discuss the ins and outs of tipping in the restaurant business, from both the service side and the customer side
9 Maj 201814min
Barfly Podcast Episode Two: Food Allergies
Send us Fan Mail Recently Gourmet Magazine conducted a poll of food service workers and surprisingly, people who fake food allergies was the second biggest peeve in the service industry! This week Kev...
25 Apr 201811min
Barfly Podcast Episode One: Pet Peeves
Send us Fan Mail Author/columnist/bartender Jeff Burkhart and Yelp! Community Manager Kevin Blum discuss pet peeves in the service industry from the customer side and the service side.
10 Apr 201823min
