
Fast Tracks #1: What Is Culture and Why Is It Important
28 Apr 20222min

#10: The Journey Update
Brad Lager, Tim Kight, Ben Christian, and David Trichel review the first few months of training across the organization.
13 Jan 202224min

#9: The Power of Alignment
Ryan Van Meter and Shanda Durbin discuss how the Culture Playbook permeates through and beyond the organization.
6 Jan 202221min

#8: Use the System
Max Lafferty and Ben Christian discuss the impact of consistent application of E+R=O in both their professional and personal lives.
17 Dec 202124min

#7: Manage the R
Scott Norman and Ryan Van Meter discuss managing their response with the outcome in mind.
10 Dec 202131min

#6: Legacy
Tim Kight has a conversation with Jeff Davison and Eric Bruder about the culture Bill Herzog created and the legacy he left behind.
2 Dec 202130min

#5: Pursuit of Excellence
Brad Lager and Tim Kight discuss the fourth and final belief of Herzog's Culture Playbook—Pursuit of Excellence. The behaviors driven by that belief are 1) Be relentless. Have a "get better mindset." ...
24 Sep 202119min

#4: Passion for the Customer
Brad Lager and Tim Kight discuss the third belief of Herzog's Culture Playbook—Passion for the Customer. The behaviors driven by that belief are 1) Understand the customer's needs and priorities. 2) S...
17 Sep 202117min



















