Building a People‑First Practice: Adaptability, Conflict Resolution, and Better Onboarding with Amy Lafko
On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with returning guest Amy Lafko — MGMA consultant, speaker, creator of the People First Method, and author of...
28 Jan 18min
The Sneaky Metrics Sabotaging Your Revenue Cycle — and How to Fix Them, with Aaqil Khan
On this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Aaqil Khan, RCM consultant at Collectly, to uncover the “sneaky metrics” hiding inside your revenue cyc...
21 Jan 32min
Winning the Recruitment Race — Christy Bray on 2026’s New Rules
On this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams welcomes Christy Bray, MHA, CPRP‑DEI, Chief Customer Officer at PracticeLink and host of the Workforce Wisdom podcast....
14 Jan 30min
Recruit Smarter, Retain Longer: A Conversation with Jessica Minesinger on Building Belonging from Day One
In this episode of the MGMA Insights Podcast, Sr. Editor and Host Daniel Williams chats with Jessica Minesinger, founder and CEO of Surgical Compensation and Consulting, about some of the most pressin...
7 Jan 26min
MGMA Insights Podcast Best of 2025: Staffing, Technology, and Well-Being in Medical Practice Management
In this special New Year’s Eve episode of the MGMA Insights Podcast, host Daniel Williams looks back at three of the most impactful conversations from 2025. These highlights focus on the biggest chall...
31 Dec 202526min
Leading with a Go-Giver Mindset: How Collaboration and Mentorship Can Drive Success in Medical Practice Management
In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE, Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates...
24 Dec 202530min
Building Resilient Teams in Rural Healthcare: Lessons from Anthony Schirer, Cheyenne OBGYN
In this episode of the MGMA Insights Podcast, host Daniel Williams reconnects with Tony (Anthony) Schirer, executive director of Cheyenne OBGYN and long-time MGMA member. Tony shares his journey into ...
17 Dec 202537min
Leveraging AI Solutions to Modernize Prior Authorization in Medical Practices, with Dr. Paola Ballester
In this episode of the MGMA Insights Podcast, Sr. Editor and host Daniel Williams sits down with Paola Ballester, MD, pediatric hospitalist, medical director for utilization management, and senior phy...
10 Dec 202529min
