
Service Management Leadership - Removing Bureaucracy From Change Management
A brief discussion about Change Management bureaucracy Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tune...
29 Nov 20214min

Service Management Leadership - Putting Lipstick on a Pig
A brief discussion about addressing the issue not the optics Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Sta...
29 Nov 20215min

Service Management Leadership - The tools are not the problem
A brief discussion about addressing the real issues Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned a...
28 Nov 20212min

Service Management Leadership - Avoiding Collisions
A brief discussion about avoiding Change collisions Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned a...
27 Nov 20213min

Service Management Leadership - Everything Should Be Focused On Solving Business Problems
A brief discussion about focusing on the right things Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...
26 Nov 20212min

Service Management Leadership - Measuring ITSM Maturity
A brief discussion about measuring ITSM maturity Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as n...
25 Nov 20213min

Service Management Leadership - Thanksgiving
A brief discussion about pausing and being thankful Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned a...
25 Nov 20213min

Service Management Leadership - Service Management Research
A brief discussion about Service Management research Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned ...
24 Nov 20213min



















