
Second Annual Global ITAM Summit - Breakout Session - Rory Canavan
The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Rory shares his expertise on Software...
1 Apr 202125min

Service Management Leadership - Metrics and the Need to be Objective and Accurate
Just a brief video about how metrics reflect the relationship between the business and IT, and need to be objective and accurate to identify improvement opportunities. Each week, Jeffrey will be inter...
1 Apr 20217min

Morning Tea with Jeffrey - Avoiding An Important Risk To Your Transformation
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
31 Mars 202110min

Service Management Leadership - How Much Money Are You Leaving On The Table?
Just a brief video about how we can save money. We need the help of others. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership co...
30 Mars 20216min

Service Management Leadership - We do not succeed alone
Just a brief video about how we cannot succeed on our own. We need the help of others. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity le...
29 Mars 20211min

Second Annual Global ITAM Summit - Breakout Session - Piaras MacDonnell
The Global ITAM Summit is a knowledge-sharing event with panel of esteemed guests helping organizations make great IT Asset Management decisions. In this episode, Piaras shares his expertise on IBM li...
25 Mars 202126min

Morning Tea with Jeffrey - The Trap of Sunk Cost Decision-Making
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
24 Mars 202116min

Service Management Leadership - Leveraging Momentum
Just a brief video about leveraging momentum for your initiatives Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities....
23 Mars 20212min



















