James Moy Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (re-pulished from November)
James joins Jeffrey as the twenty-first guest on the Service Management Leadership podcast. Topics range from his career journey to the virtues of Hardware & Software Asset Management. This is re-pub...
4 Feb 202153min
Morning Tea with Jeffrey - The Value of Execution over Strategy
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
3 Feb 20215min
Alexander Golev Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Alexander joins Jeffrey as the twenty-eighth guest on the Service Management Leadership podcast. Topics range fromMicrosoft contracts to how organizations can maximize their Microsoft licensing. Each...
28 Jan 202153min
Morning Tea with Jeffrey - The Best Ability is Availability
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
27 Jan 20217min
Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 2 of 2)
Rob joins Jeffrey as the twenty-seventh guest on the Service Management Leadership podcast. Topics range from implementing a common framework to a method of creating an enterprise-wide roadmap for ga...
21 Jan 202125min
Morning Tea with Jeffrey - Imperative Strategy for Decommissioning
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
20 Jan 20215min
Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 1 of 2)
Rob joins Jeffrey as the twenty-seventh guest on the Service Management Leadership podcast. Topics range from the impact of ITIL4, the merging of frameworks, and the role of IT as a business function...
14 Jan 202157min
Morning Tea with Jeffrey - Transitioning to ITIL4
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
13 Jan 20216min
