The MSP Zone

Managing any object (as a managed service) requires skill. But, beyond mere expertise, there are several critical characteristics that can really make your private cloud managed services offering take...

11 Jan 202128min

2020 will be a historic year, not just because we had a global pandemic. The managed services profession achieved some significant milestones this year. We will examine a few of the highlights in this...

16 Dec 202032min

MSP regulation is upon us. But, could there be unintended consequences not foreseen by the regulators and legislators passing such laws? Today, we talk to a Louisiana based MSP to get his thoughts on ...

9 Dec 202023min

If you are wanting to accelerate your steps towards offering managed security, you have a few options, including build or partner. Today’s episode discusses some of the pros and cons of both the build...

9 Dec 202029min

Managed services agreements are crucial for MSPs and clients. Everything from the duration of the agreement, to pricing, limitation of liability, and other elements necessary to the relationship betwe...

2 Dec 202031min

As we near the end of 2020, a year that has brought significant global change to everyone, we also look at the ways how this year has impacted the managed services profession and the customers relying...

1 Dec 202025min

A conversation with Ampersand, a managed services provider based in Alaska about their journey throughout the pandemic, meeting the needs of their clients, and in general about being an MSP in the las...

20 Nov 202027min

Is the MSP profession ready for the channel? Of course it is, you might say. But, we are talking about the reselling of managed services as a channel. Can this strategy be accomplished effectively and...

19 Nov 202021min