Turning Customer Service Into More Sales
This week on the show we are joined by Chris Jurgens, founder of the Shopify store, Vyral. Chris shares his story and insights into starting Vyral, how great customer service has helped grow the busin...
17 Mars 202335min
How To Build, Scale, & Sell A Multi-Million Dollar Ecommerce Business
This week on the show we are joined by Nate Lind - E-commerce Entrepreneur, Author, and Business Broker.Nate is a business broker at Website Closers, and before that was a Vitamin and Supplement e-com...
10 Mars 202339min
Scale Up By Learning To Communicate With Your Customers
Ever wondered how you can grow your business through customer service & success? This week we are joined by Marius Laza, Chief Customer Officer at Tidio to discuss all things Customer Success!Marius a...
2 Mars 202343min
Customer Retention 101 - How To Get Repeat Orders & Increase LTV
A roundup of the learnings from the last 3 months!This week on the show we are joined by Adam from Retention.com. Nick and Adam review the last 3 months of episodes of our customer retention and maxim...
24 Feb 202342min
Killer UX Design - Convert Customers Again & Again & Again...
This week we are discussing how great website design and user experience can maximise sales and customer retention!Nick is joined by Ben Burgess the Founder of Eleven - Shopify Branding Agency. Nick a...
17 Feb 202342min
Building and Scaling a Sustainability Business on Shopify
"We don't want people to buy from us if they don't need it."This week we are joined by Isabel Aagaard, the Co-founder of the incredible business that is changing the landscape of single use products -...
10 Feb 202335min
600k To 1.5m Subscribers In 4 Months - Scale Your Email Database & Revenue
In this episode, Nick is joined by MacCoy Merkley (CMO), & Matt Fey (Head of Email Operations) at Portland Leather Goods.MacCoy & Matt share their inspiring journey to growing Portland Leather Goods t...
3 Feb 202344min
Convert More VIP Customers Using Live Shopping - The Evolution Story Of Live Shopping
What if you could increase your website conversion rate to 35%? It may sound like a stretch, but Live Shopping is changing the landscape of how potential customers engage, and convert, on Shopify stor...
27 Jan 202340min
