How to handle "Regulars" for 30 years & Why hospitality is more than just serving.

How to handle "Regulars" for 30 years & Why hospitality is more than just serving.

This week on Bartender Bangaz, we’re sitting down with a true Long Island staple. Frank Montana of the legendary Montana Brothers joins us to pull back the curtain on three decades in the restaurant business. From the early days in Freeport to becoming a household name, Frank shares the grit, the laughs, and the lessons learned from a lifetime behind the counter and the bar. We dive deep into what it actually takes to survive thirty years in a changing industry, the art of handling "regulars," and why some old-school standards should never go out of style. In this episode, we discuss: The Montana Legacy: The origin story of Montana Brothers and the transition from Freeport to a Long Island institution. The "Anti-Espresso Martini" Rant: Frank gives his unfiltered take on modern cocktail trends and keeping things classic. The Evolution of the Regular: How the relationship between staff and customers has shifted over 30 years and how to manage expectations. Industry Hard Truths: Why everyone should start as a dishwasher and the reality of working through family feuds and high-pressure shifts. The Famous Rice Balls: A look at the staples that keep people coming back for decades. Whether you're a regular at Montana Brothers or a service industry pro looking for veteran perspective, Frank delivers the truth straight—no chaser.

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28-Year Bouncer Reveals How To ACTUALLY Skip Any Bar Line!

28-Year Bouncer Reveals How To ACTUALLY Skip Any Bar Line!

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27 Syys 1h 9min

Why You Should NEVER Order "Rack Liquor"

Why You Should NEVER Order "Rack Liquor"

Welcome back to another episode of Bartender Bangaz! This week, host Mark the Shark sits down at Patchogue, Long Island’s newest hotspot—The Side Street Dive—with industry insider Maddie. From startin...

20 Syys 1h 27min

Why Bartenders Secretly Hate Apple Pay & Snapping Customers.

Why Bartenders Secretly Hate Apple Pay & Snapping Customers.

This week on Bartender Bangaz, Mark the Shark heads to Mio Posto in Merrick, NY, to sit down with 17-year bar veteran Jillian! Jillian takes us through her journey from starting as a hostess to becomi...

13 Syys 1h 8min

Why You Should NEVER Scope Ice With Glass

Why You Should NEVER Scope Ice With Glass

Ever wondered what it’s really like to transition from Michelin-star fine dining to the high-volume chaos of a beach town bar? In this episode of Bartender Bangers, host Mark the Shark sits down with ...

6 Syys 1h 30min

Why Personality Beats Speed Behind the Bar.

Why Personality Beats Speed Behind the Bar.

Pour yourself a drink and step inside the world-famous Ice Palace in Cherry Grove, Fire Island! This week, Mark the Shark sits down with Bar Manager Ken to unpack what it takes to run the world's long...

30 Elo 1h 18min

5 Ways Customers Instantly Annoy Your Bartender!

5 Ways Customers Instantly Annoy Your Bartender!

Every drink has a story, and every shift has a moment that sticks with you! Welcome back to another episode of Bartender Bangaz with your host, Mark "The Shark"! 🦈🍸This week, Mark is hanging out on ...

24 Elo 1h 25min

The Brutal Reality of Working  in Kitchens for 30 Years

The Brutal Reality of Working in Kitchens for 30 Years

Every drink has a story, and behind every great bar is a legendary kitchen! Welcome back to another episode of Bartender Bangaz with your host, Mark "The Shark"! 🦈🍸 This week, Mark is sitting down w...

9 Elo 58min

50 Years in Hospitality: Why 90% of New Bars Fail

50 Years in Hospitality: Why 90% of New Bars Fail

Every drink has a story, every shift has a moment that sticks with you, and this week on Bartender Bangaz, Mark the Shark is keeping it local in his hometown of Ocean Beach, Fire Island! We’re sitting...

27 Heinä 2h 7min

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