How to Actually Measure AI’s Business Impact

How to Actually Measure AI’s Business Impact

In a world where AI hype is everywhere, what does meaningful, grounded transformation actually look like? In this episode, Galen Low sits down with Michael Domanic, VP and Head of AI at UserTesting, to unpack how AI is being strategically integrated into core business functions—not just to ride the hype wave, but to unlock measurable value. From demystifying the ROI of AI to cultivating a culture of experimentation and enablement, Michael shares his real-world approach to driving AI transform...

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Episoder(265)

How Change-Ready Organizations Turn Strategy Into Action

How Change-Ready Organizations Turn Strategy Into Action

Change is no longer something organizations can neatly package into a transformation initiative. It’s constant—and the real challenge is keeping strategy, decisions, and execution connected while ever...

22 Sep 52min

How to Create Decision Clarity During AI Transformation

How to Create Decision Clarity During AI Transformation

AI is changing more than how work gets done—it’s changing who gets to make decisions in the first place. And that makes role clarity, decision rights, and organizational design much harder to leave im...

15 Sep 44min

What to Do When You Outgrow Your Project Manager Title

What to Do When You Outgrow Your Project Manager Title

For many project professionals, the job title that once felt like a marker of progress can eventually start to feel like a box. And with AI disruption, shifting responsibilities, and increasingly blur...

8 Sep 1h 4min

Why AI Efficiency Doesn’t Have to Mean Cutting Headcount

Why AI Efficiency Doesn’t Have to Mean Cutting Headcount

When margins get tight, reducing headcount can look like the fastest route to a healthier balance sheet. But in professional services, there’s a catch: your people aren’t just a cost—they’re a big par...

1 Sep 51min

How to Work With a Founder Who Keeps Changing Direction

How to Work With a Founder Who Keeps Changing Direction

Founders are wired to look ahead: spotting opportunities, chasing possibilities, and imagining what the business could become. Project and operations people tend to live closer to today, turning those...

25 Aug 55min

How to Build Real AI Fluency Across Your Team

How to Build Real AI Fluency Across Your Team

AI fluency isn’t about knowing the latest tools, collecting certificates, or casually dropping “agentic” into a meeting. It’s about knowing where AI fits into the work—and where human judgment still m...

18 Aug 50min

How AI Can Help You Make Better Project Decisions

How AI Can Help You Make Better Project Decisions

Projects are, in many ways, a collection of decisions. But when work is moving fast, information is scattered, and the stakes are high, making a well-informed call isn’t always straightforward. AI can...

11 Aug 47min

What It Really Takes to Build AI for Government

What It Really Takes to Build AI for Government

Government projects are often dismissed as slow, bureaucratic, and overly reliant on expensive consultants. But according to William Moroz, that narrative is increasingly outdated. Drawing on experien...

4 Aug 36min

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