Counter-Errorism in Diving: Applying Human Factors to Diving3 Jan 2024

SH31: Do you trust me? Can I trust you?

In this podcast episode, Jenny delves into the concept of trust, drawing a historical connection to the origin of the term "confidence man" in the late 1940s. The story of William Thompson, a small-time thief, serves as an analogy to highlight the importance of integrity in building trust, especially in teamwork. The discussion emphasizes that while skills and integrity are foundational components of trust, benevolence, or the belief that someone is acting in our best interests, plays a crucial role. Jenny explores Shane Snow's three building blocks of trust – ability, integrity, and benevolence – and emphasizes that benevolence forms the foundation, making it the most critical factor. The episode concludes by relating these trust principles to the diving community, highlighting the natural tendency for divers to trust one another based on shared identity and the significance of considering all three trust components in diving partnerships. Relevant academic references on organizational trust and teamwork are provided for further exploration.

Original blog: https://www.thehumandiver.com/blog/do-you-trust-me-can-i-trust-you

Links:

Simon Sinek’s presentation about trust: https://www.youtube.com/watch?v=kJdXjtSnZTI

Shane Snow’s three building blocks: https://www.forbes.com/sites/shanesnow/2020/04/27/this-common-approach-to-earning-trust-completely-backfires-on-leaders/

An Integrative Model of Organisational Trust: https://www.jstor.org/stable/258792?seq=7#metadata_info_tab_contents

Trust in Teams: https://journals.sagepub.com/doi/full/10.1177/0018726718818721

Patrick Lencioni's Five Dysfunctions of a Team. Foundation is Trust. https://medium.com/@leenasn/book-summary-the-five-dysfunctions-of-a-team-f3299a1f1a3c

Tags:

English, Jenny Lord, Leadership, Psychological Safety, Teamwork, Trust

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